Resourcing Coordinator

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The Resourcing Coordinator supports resourcing and reporting activities for their assigned groups as well as administrative tasks related to account creation / maintenance, reporting, and transitions resulting from the continuous onboarding of new client work. The Resourcing Coordinator reports to the Resourcing Manager.

Responsibilities

  • Owns responding to day-to-day resourcing requests from Project Management and Accounts teams.
  • Resolves day-to-day scheduling conflicts for competing priorities.
  • Maintains agenda, organizes, and runs weekly group resourcing meetings.
  • Depending on placement and successful ramp up, owns delivery and analysis of weekly Resourcing and Utilization reports to Senior Management for particular groups.
  • Own account creation and decommissioning in tools such as Harvest, 10kft, and Friday Feedback at the Resourcing Manager’s direction and in coordination with Recruiting and Operations team.
  • Regularly audit and correct account permissions in various tools to ensure appropriate levels of access for team members.
  • Regularly maintain and update resourcing and reporting tools at the Resourcing Manager’s direction. Activities will include:
    • Updating billable targets for employees.
    • Updating team assignments across various tools.
    • Iterating on existing report templates.
  • Execute weekly, monthly, per-half, and ad-hoc reporting on company wide metrics and KPIs such as:
    • Resourcing and utilization.
    • Weekly availability.
    • Delivery performance.
    • Employee morale.
    • Billable Capacity.
    • Average projects per person.
  • Support the Resourcing Manager and production leadership in operationalizing significant resourcing and organizational transitions. Activities could include:
    • Capturing notes in key planning meetings.
    • Drafting internal updates for project and / or team member transitions.
    • Querying project managers about the current state of projects to inform transition and / or staffing conversations.

Requirements

  • Strong verbal and written communications skills. Collaborative demeanor.
  • Intermediate working knowledge of spreadsheets, including formulas, graphs, and pivot tables.
  • At least 2 years experience working with data and reporting.
  • At least 2 years experience working in a fast-paced environment with a high volume of day-to-day tasks. 
  • Ability to operate in a highly flexible manner and with a high degree of adaptability.

Nice to have

  • Undergraduate degree in business, finance, or relevant concentration.