We make the internet better with consultative creative and engineering services, innovative tools, and dependable products that take the pain out of content creation and management, in service of digital experiences that advance business and marketing objectives. We’re a group of people built to solve problems, made to create, wired to delight.
A customer-centric service model that covers every base, unrivaled leadership and investment in open platforms and tools for digital makers and content creators, and a forward-looking remote work culture make for a refreshing agency experience.
With more than 120 experts in digital strategy and management, software engineering, user experience and interactive design, cloud infrastructure, and audience and revenue optimization, we’re big enough to conquer any challenge, and small enough to care. Cross-discipline teams of 6-8 specialists organize around qualified project and product managers, putting customer delivery front and center. Whether your ads are down, your visitor bounce rate is up, or your database server is sideways, we’re a partner who never says, “We don’t know how to help,” and can always say, “The President would be happy to speak with you.”
Should I build an app or a responsive website? Am I maximizing my ad revenue? Why don’t my visitors click “sign up”? How many 10uppers does it take to screw in a website? We don’t just build: we figure out the plan.
Inspiring design brings the functional and the beautiful; a delightful blend of art and engineering. We focus on the audience whimsy and relationship between brand and consumer, delivering design that works.
Please. Look under the hood. Our team of sought after international speakers provides expert code review for enterprise platforms like WordPress.com VIP. Because the best website you have is the one that’s up.
The best talent isn’t found in a single zip code, and an international clientele requires a global perspective. From New York City to the wilds of Idaho, our distributed model empowers us to bring in the best strategists, designers, and engineers, wherever they may be found. Veterans of commercial agencies, universities, start ups, nonprofits, and international technology brands, our team has an uncommon breadth.
Influencing communities around the world, our team leads meetups, speaks at local events, and visits clients wherever they may be.
Independence from traditional “brick and mortar” offices, freedom from commutes, and flexible schedules across nearly a dozen time zones means our team works when and where they’re most inspired, available when our clients need them.
Jake has been building websites since the 1990s, and has built award winning web-based solutions for Fortune 100 companies, the U.S. Navy, major universities, and high profile non-profits. His analyses have been quoted on high profile websites like c|net and the Winsupersite.
Jake started working with WordPress in 2006 while managing the interactive division of a 100-man contractor. In 2009, while employed as Technology Director at a Providence-based agency, he refocused his professional attention on the platform, releasing free plug-ins, diverting new projects to the platform, and engaging the community. Jake’s leadership helped transform that agency from a 3-man team serving a niche CMS to an open source software agency with 10 employees.
In February 2011, Jake founded 10up with a vision of a distributed, elite team that could build beautiful, easy to manage websites on the web’s best platform – WordPress. He bootstrapped the company into the team you see today.
Between leading the charge at 10up, Jake has been a writer and expert reviewer for Smashing Magazine and taught WordPress development at Boston University. Jake has spoken at conferences and events around the country, including CMS Expo, Prestige, Pressnomics, and WordCamps in San Francisco, New York City, Chicago, Phoenix, Philadelphia. He helped organize the first WordCamp Boston in 2010, founded the WordPress Providence Meetup in Rhode Island, and restarted the WordPress Meetup in Sacramento.
Jake is a core contributor to WordPress and maintains some of the highest rated plug-ins on the official repository. Cumulatively, they have been downloaded over 1,250,000 times.
After a first career as an academic (teaching Literature and Composition at the college level), John‘s been working in professional services agencies for the last 15+ years. Most recently he was Managing Director at ISITE Design. Prior to that he was a Senior Director at Optaros, Director of Application Development at PixelMEDIA, and a Director / Principal Consultant at Molecular.
He has worked with clients across many industries and sizes, from early-stage startups to the Fortune 50, as well as higher education and the non-profit sector. He’s worked as a user experience manager, a technical architect, a project manager (and program manager), an account director and a strategy lead.
He’s been focused on open source (primarily WordPress and Drupal) since 2006, most visibly as one of the organizers of WordCamp Boston, but also via plugins and talks at WordCamps (New York, Providence, and Boston) and DrupalCamps (Montréal, Western Mass, Connecticut, Boston). He’s also presented at many content management conferences outside of the WordPress community: Gilbane, Confab Higher Ed, CMS Expo, etc).
He received a BA from Boston University, an MA & PhD from the University of Washington, Seattle, and an MIS from Northeastern University.
He lives in Salem MA with his wife and dogs, and also blogs at Open Parenthesis on open source, software engineering, user experience design, content management, and internet culture.
Jess joined 10up in Fall 2011 with years of experience working in the interactive space. Jess has worked with and managed projects for Fortune 20 brands, major non-profits, and state organizations, including CVS Caremark, Abbott Pharmaceuticals, Citibank, and the Rhode Island Department of Health.
Jess is passionate about creating interactive and engaging audience experiences. From layout concepts, to copywriting, to social media integration, Jess knows how to captivate, measure, and keep an audience. A social media maven herself, Jess is especially interested in innovative ways to weave social media platforms like Twitter and Facebook into standalone website experiences.
Jess helped organize the first WordCamp Miami in 2010, and spoke to WordCamp Miami about audience engagement a second time in 2012.
Jess graduated Magna Cum Laude from the University of Miami with a Bachelor of Science in Communications, and tries to return to the warm climate whenever she can.
Vasken joined 10up in February of 2013 with over 10 years of experience working in technology in both the public and private sectors. Before becoming a WordPress developer in 2009, Vasken worked at Plymouth State University in several roles ranging from desktop support to systems administration, and occasionally, adjunct faculty member.
In November of 2010, Vasken joined GigaOM, a leading technology news and research online publication, as a WordPress developer working remotely from New Hampshire. Upon moving to the Bay Area in mid-2012, he assumed the role of a team leader within GigaOM’s rapidly growing product development group, a position he held until joining the team at 10up in February of 2013.
Vasken enjoys creating natural, consistent user experiences that enhance and promote interactivity through simplicity. As a developer, one of Vasken’s strengths is his ability to communicate highly technical concepts in a clear, non-technical way in order to build understanding between various project stakeholders. This, along with significant experience across several technology sectors, has allowed him to engineer successful projects within organizations ranging from small, independent businesses to public universities to online publications with millions of unique visitors each month.
A strong believer in open source technologies, Vasken has spoken and hosted panels at numerous WordCamp, NERCOMP, and EDUCAUSE events, on subjects ranging from Green Computing to WordPress-based centralized authentication systems. He currently holds a Bachelor of Arts in German Studies from Haverford College and a Master’s Degree in Business Administration from Plymouth State University, where he was also an adjunct faculty member in the Computer Science and Languages and Linguistics Departments.
When he’s not testing cache performance or planning projects, Vasken enjoys spending time with his wife, hiking with his dogs in the Bay Area’s many beautiful nature parks, and as a recent California transplant, is once again trying to find a good group of musicians to jam with in yet another new city.
Grant joined 10up in the summer of 2013, after running his own web development and design agency in the Seattle area, working with brands such as Nordstrom and Big Fish Games.
As a business and economics graduate, Grant found his creative outlet with the web after college and is passionate about the intersection of technology and commerce. Grant has been experimenting with web technologies and how they help solve real-world business problems, from building a Python-based reservation application to replacing bulky point of sales systems, to teaching himself how to develop websites and social applications.
Grant is an active member of the WordPress community, helping organize WordPress Meetups and WordCamps in the Seattle area since 2012, as well as speaking at WordCamps around the country.
In his free time, Grant enjoys running marathons, cooking, and spending time outdoors with his friends, family, and pets.
Helen is 10up’s first full-time employee and our Director of Platform Experience. She is a WordPress core committer and the release lead for WordPress 4.0. 10up enables Helen to contribute to the WordPress open source software project full-time, supporting the platform upon which our business is built, though she enjoys continuing to support our clients and the rest of the team by continuing to build on top of the platform as well.
A professional musician in a previous life with an MM in Piano Accompanying and a BM in Music Performance, Helen’s artistic side supports the WordPress philosophy that “code is poetry.” She is passionate about well-crafted, clean, maintainable code under the hood, and a beautiful, easy-to-use administrative user interface for the contributors managing your site.
Helen lives in Jersey City with her husband and son, and can often be found at events and client offices in the NYC metro area.
Phil began his dive into web technology at a tender, young age through his contributions to phpBB, the popular forum package. He soon began to utilize his skills to help others through consulting, and quickly stumbled upon an exciting piece of software called “WordPress”. It was love at first sight for Phil, and things haven’t been the same since.
After several years of WordPress consulting, Phil joined Automattic as a VIP Engineer, where he helped make sure that WordPress-powered sites ran quickly and securely. He then moved on to a Los Angeles-based startup, Pogoseat, where he helped architect a future-oriented platform to allow the company to grow. Thirsting to delve back into the WordPress world, Phil and 10up linked up–and the rest is history.
Phil uses his unique blend of software engineering skills and his love of helping people to wrangle projects as a Senior Web Strategist. In his free time, he’s an avid private pilot and scratch golfer.
Throughout his career, Taylor has focused on the multidisciplinary cornerstones of UX Design: social science, art, and engineering. He’s worked in diverse roles as a 911 dispatcher, photographer, educator, and web engineer. Today, he leverages that experience to lead a team of UX designers creating the publishing experiences of tomorrow.
Taylor started designing and building websites in 1998. He joined 10up in 2012 when it was an eight-person engineering business. Since then, he’s played a key role in the growth of 10up into a multi-discipline consulting with employees worldwide.
In addition to making the web a better place, Taylor co-manages and reviews science fiction for GeekyLibrary.com. He lives in Portland, Oregon and enjoys breweries and coffee shops.
Taylor first started playing around with HTML at age 10; his curiosity for websites and web applications grew from there. He has a passion for turning a blank canvas into something incredible. Solving the constantly changing puzzle of meeting client needs propels Taylor to learn about different and more effective web technologies and strategies.
Taylor believes learning is an extremely important part of what keeps web development fresh and fun. When WordPress came onto the scene, he jumped in head first developing plugins and themes for personal and client websites. Taylor’s most popular plugin is Custom Contact Forms; a plugin for creating contact forms that is jam packed with features. It has been downloaded over 1M times.
Taylor was one of 10up’s first employees, joining during its first year, and would go onto become one of 10up’s first Senior Engineers and Technical Leads. In summer 2014, following continued outstanding team leadership and production outcomes supporting clients like the New York Observer and Variety, Taylor was promoted from within to Director of Engineering.
Other than developing web applications, Taylor is a lover of music. He enjoys listening to blues and jazz music as well as playing acoustic fingerstyle guitar.
Some would say Zachary has been a Systems Engineer since he decided to take apart the family computer back in middle school. Before discovering WordPress, Zachary created a content management system for the Kentucky Mesonet where he learned the ins and outs of MySQL and PHP. In 2010, he discovered WordPress during a 14 month stay in Africa where he used the platform to keep a journal and share his experiences with friends back home. Since turning his attention to WordPress, he has built scalable WordPress implementations for a diverse range of customers. The constant innovation within the WordPress community and the unique infrastructure challenges each customer brings keeps Zachary excited about logging on every day.
As Director of Systems Engineering, Zachary focuses on the infrastructure side of WordPress, establishing high scale, high performance, high security implementations whose environments range from single shared hosts, to high scale, multi-datacenter implementations. Zachary is 10up’s go to for WordPress security, systems performance optimization, and general maintenance. Zachary also serves as a Web Strategist, providing project management services primarily for customers with significant systems requirements and in general maintenance and support states.
Zachary has a Master’s degree in Meteorology from the North Carolina State University and he brings the same rigorous attention to detail to his work with WordPress as he did his thesis work on hurricanes. When not at the command line, Zachary enjoys cycling, buffalo wings, and any activity that happens in the ocean. He can often be found frequenting the many food trucks of Portland with his dog.
Chris has been a professional web developer for the past 5 years, and has been building websites as a hobby for over 10. His interest in programming began in elementary school, when his grandfather taught him QuickBasic. A few years later, he had built his first static HTML website, and began helping family and friends do the same.
In his freshman year at the University of Arizona, he started doing freelance web development projects for small local businesses. He quickly discovered WordPress and has been using it as his platform of choice ever since, even contributing a few plugins to the official WordPress plugin repository. After freelancing for 4 years, he joined a web agency in Tucson, AZ as their lead web developer, and in addition to building websites in WordPress, he worked on web apps for project management and document sign off.
When not making websites, you might find him tinkering with electronics, playing his saxophone, or working on his car.
Dave’s parents took him to see Star Wars when he was a month old, instilling in him a love of science fiction and technology right from the start. He taught himself to program in second grade and started building web sites in 1996. He’s watched the web grow from a nerdy novelty to a major part of our lives, and he’s excited to see what the future holds. We may not have flying cars, but booking a vacation from a smartphone is almost as good.
In his fourteen years in the industry, Dave has built interactive displays for a major metropolitan museum, web sites explaining such cutting edge topics as high-energy particle physics labs across the globe, and the online home of a world conference focused on improving conditions in growing urban areas. He has worked with a variety of web platforms and technologies, including WordPress, Drupal, and other popular content management systems. But it’s the WordPress community that made the biggest impression on him, with its focus on user experience and its welcoming attitude toward newcomers. He’s spent the last five years building sites, developing plugins, and troubleshooting core issues with WordPress. You may have also seen him speak at WordCamp Boston 2012 or a Chicago-area meetup group.
Dave was born & raised in Chicago, where he earned a Bachelor’s degree in computer science from Roosevelt University. These days, he calls the Boston area “home”. When he needs a break from his futuristic digital cocoon, Dave enjoys jogging, kayaking, gardening, crossword puzzles, and volunteering at a local cat shelter. He also has a good time watching bad movies with his wife, Amy.
Since picking up his first book on HTML in 2001, Luke has been fascinated with building for the web. When Luke was introduced to Content Management Systems, he jumped into the WordPress deep-end and immediately started developing custom themes and plugins for clients to tailor WordPress to their exact needs. He believes that the web should be device agnostic, and as a result has familiarized himself with responsive design techniques and patterns.
Luke takes pride in making products that are not only effective, but easily understood, updated, and maintained. He holds that the WordPress experience should be unified among plugins and themes so that interactions are consistent and natural across the entire platform. He also believes in having the heart of a learner, and having the heart of a teacher. To fulfill these philosophies, Luke is an avid reader and has an enormous appetite for podcasts. He is constantly observing new ideas, learning new techniques, and hearing the messages of new voices on a variety of subjects.
Most of Luke’s free time is spent with his wife and cat in Portland, Oregon. Beyond reading and podcasts, he enjoys disc golf, soccer, cooking, and assisting his wife on photo shoots.
Martha is a hands-on, strategic marketer who has been working in the digital realm for the majority of her career. Whether in a direct production role or leading projects from an interactive, project or account management standpoint, she thrives on collaborating with team members and clients on implementing digital tools that best fit client’s short and long term needs – ultimately exceeding client’s business goals and expectations.
Martha’s agency experience has exposed her to both B2B and B2C companies within multiple industries; from small mom-and-pop shops to Fortune 50 companies, she has managed projects from conceptualization to execution to sustainability. A few notable clients/brands: Huggies, Pull-Ups, Bemis. She’s been involved in the design, development and launch of diverse CMS platforms, including WordPress.
The culmination of her diverse digital marketing responsibilities has brought Martha to 10up as a Web Strategist. Her specialty lies in being both a strategic planner and ‘doer’, and she finds success being the liaison between the creative/technical teams and the client in a digital environment. Relationship building, strong communication, problem solving, and continuous learning and improvement are key professional drivers for Martha.
While Martha hangs her hat on being a working mom, she finds the most joy spending time with her husband and one year old son at their home in Appleton, WI. For fun she loves to travel – especially to warmer climates, relax on the lake at her family cottage in Michigan, cook, watch baseball and visit different MLB ballparks (thanks to her dad for instilling this love in her – she has been to 23 stadiums that are currently in use and three that have been knocked down), and just be a total Wisconsinite: She loves her Green Bay Packers (and stressing over games), cheese is part of almost every recipe in her home, and to her nothing is better than a night in with family and friends over some games and good Wisconsin beer.
With a diverse background and hands-on experience in all aspects of modern marketing, Mike brings a unique perspective on project management and leadership. He’s dedicated to bringing out the very best in the people he works and to producing nothing less than impressive work.
After earning his Bachelors degree in Advertising from Iowa State University, Mike worked with a small social media and content marketing agency called One Social Media, helping international best-selling business authors grow their influence online. Mike created several highly successful – viral, if you will – projects and promotional campaigns, facilitating the successful launch of two New York Times best-sellers.
Mike’s passion and knack for process development and project management led him to his next role: Director of Digital Marketing with a boutique web design agency in Chicago. He was tasked with developing scalable processes for everything from client discovery to production workflows, and anything in between. This experience that helped him launch his own consultancy, offering clients a wide variety of services, including website design and development in WordPress, to social media marketing and digital strategy.
Seeking stability as his family grew, Mike joined Single Grain, a full-service digital marketing agency out of the Bay Area, as Director of Social Media and Content, where he was responsible for leading the strategy and implementation of social media and content marketing efforts for all clients. After working with the management team on processes, team structures, and overall growth plans, Mike was promoted to Director of Client Success where he was responsible for coordinating and leading all teams to produce results-driven work for all clients.
When he’s not plugged in, you’ll find Mike spending time with his wife and his two sons, working out, playing drums, or working on one of his side projects.
Adam has worked on everything from small business websites, to writing a custom content management system, to large-scale e-commerce projects. After years building custom HTML/PHP solutions he embraced WordPress as his platform of choice, developing client sites with customized themes and custom coded plugins and eventually releasing a few plugins to the WordPress.org repository.
Adam is a contributing developer to WordPress and was recognized as a “Rockstar” for his role in the revisions rewrite for WordPress 3.6. Adam currently works as a Senior Web Engineer at 10up. He loves long rafting trips, playing mbira, travel, taking walks and tending his over sized garden.
Ben started his professional career working as a software engineer at MBNA/Bank of America, focusing on developing automation software using ASP.NET and SQL, saving the bank time and money. Most recently, he has worked in higher education as web manager/senior web developer at Colby College where he was responsible for the strategy and development of the college’s award-winning websites and mobile apps. He successfully established web governance, migrated the college’s websites to a WordPress multisite environment, developing many custom themes and plugins for the college.
Working on freelance projects provided a reason to learn additional technologies. After developing many of his own custom PHP content management systems for clients, he discovered the power and flexibility of WordPress and has since used WordPress to power most of his projects. In 2009, he taught himself iOS app development and, being a Mainer, created the first app focused on eating and ordering lobster. He has since developed several iOS apps for clients and is particularly excited about the field of mobile web applications.
In his spare time, Ben keeps active by training for half marathons, climbing mountains and exploring the world. He lives in Waterville, Maine and holds degrees in Computer Science and German from the University of Maine.
Ben has 9 years of experience as an entrepreneur, publisher and innovator, that make him well suited to 10up’s monetization, content conversion, and ad ops business. He has led product development, analysis and iterative design processes, while overseeing all business operations at The Sacramento Press and AdGlue. Ben has consistently stepped over the edge to experiment with new models for creating healthy media ecosystems.
In 2008, Ben launched The Sacramento Press as a new breed of local publication dedicated to rethinking how media interacts with a local audience. In just a few years, his team built an army of over 1,500 volunteer community contributors. During this time, Ben built the first independent online local ad network (SLOAN) that generated hundreds of thousands of dollars for over 60 publishers. He was also a founding board member of the Local Independent Online News publishers (LION).
Realizing that the critical challenge in publishing was monetizing high quality content, Ben founded AdGlue, an article accurate platform for publishers to incrementally increase advertising revenue. AdGlue has already seen a 4x boost in click through rate and a 3x increase in CPM ($25 and up) in early deployment.
Ben received a BA in Economics and Political Science from The University of Rochester.
From Antarctica to Chamonix, if there’s snow on the slopes, Ben’s probably skiing. He also volunteers time as a member of the Sacramento Ballet Board of Directors and with the Ronald McDonald House. He loves mentoring other entrepreneurs and was named AngelHack Mentor of the Year 2014.
Dana began managing web projects in 2005. She’s collaborated with teams using a variety of open and proprietary platforms to build elegant site implementations for major brands like Ticketmaster, Nestle, and Dell.
While not a developer, Dana’s comprehension of advanced engineering concepts is impressive. She artfully bridges the gap between client and engineer when defining project scope, approach, and timeline. Well versed in several traditional project management philosophies, Dana embraces the foundations of the Scrum methodology and is a certified Scrum Master and Product Owner.
When away from the keyboard, Dana enjoys as much time as she can with her daughter (when she’s home from FSU), shopping, and relaxing at the beach.
Darin has a passion for good code and building sites that are easy to use. He discovered his affinity for WordPress, a platform that lets him do just that, while employed as the lead web developer at a marketing agency in Idaho. Today, Darin is excited to be focusing his career on building top shelf themes and plugins for the platform. A few of his plug-ins can already be found on Github and the plug-in repository, today.
Darin’s attraction to web development was sparked by the notion that he could take a blank canvas and build a fully functional product on top of it. It’s the perfect outlet for his creative impulses and desire to be challenged.
When Darin is not up to his elbows breaking order to a digital mess, he loves spending time with his wife and two kids. A sportsman, he can often be found outdoors, usually playing basketball and golf. He lives in Idaho Falls, Idaho, and loves the slow life of a smaller city with all the benefits of the great outdoors.
Darshan began programming with embedded systems in VHDL. Thankfully, that experience didn’t scare him away from all programming, and he soon found a new calling… building games in Flash. After a memorable stint in DevOps and an even larger collection of scars, he made the transition to Full-Stack Developer, and has never looked back.
Darshan is a minimalist by nature, and an avid Vim user. He enjoys writing clean code and building simple, highly scalable solutions. Darshan is also the one man army behind the WordPress.vim plugin.
When he’s not coding or thinking about coding, Darshan enjoys spending time with his family and working on Vim plugins.
Erin comes to 10up with a background in design, development and project management. She began her web development career back in the days of Microsoft FrontPage, developing sites for local real estate agents and non-profits. Since then, she has picked up modern development philosophies and techniques from the worlds of Drupal, WordPress, Ruby on Rails and even custom .asp platforms. She currently holds a degree in Computer Information Systems and Web Development.
Looking to further her skills and professional growth, Erin took a position as a Senior Project Manager at one of the largest, top producing web design firms in Colorado. There, she gained experience defining and implementing custom solutions for clients such as Goodwill Industries, the National Homeland Defense Foundation and the National Federation of the Blind. She finds fulfillment in solving complex problems for clients that help them achieve greater success.
Erin lives with her husband and three children. But forget those Denver Broncos; Erin is a true New Englander at heart. During football season you will find her on the opposite side of the couch rooting on her NE Patriots. In the off-season, between kids’ baseball games and school performances, you will find her at the rink practicing her figure skating skills.
After working with numerous Content Management Systems – including one that he built – Ivan discovered WordPress and was instantly hooked. WordPress quickly became his CMS of choice; he even found himself building on it in his free time. Ivan thinks of WordPress as a “canvas,” a “foundation of great masterpieces”.
Over the last seven years, Ivan had the opportunity to lead and work with small to medium sized teams to deliver time sensitive projects to high profile clients like Walmart, and Hilton Grand Vacations. His last role involved leading a team of 6 developers in support of a major retail client.
When he’s not working on code, you can usually find Ivan cooking, traveling and spending time with his wife and daughter in sunny Orlando.
With an academic background in writing, philosophy, and education, John understands the importance of clear communication. Marry this with an inherent artistic streak and you have someone who can readily spot when a project is out of balance (or when a little asymmetry can help things along).
Having learned WordPress as a front-end web developer, John brings a strong background in the behind-the-scenes craft necessary to produce great websites. Spurred on by an authentic desire to help people, he has acted as a client-facing strategist for small businesses, nonprofits, and multinational corporations. Regardless of the size or scope of the project, John approaches all of his work with an entrepreneurial spirit.
John came to 10up from an niche digital agency in Maine, where he started as a front end developer, only to be promoted to UX Development Manager within two years. John was responsible for planning, developing, and often coding fully responsive websites for fuel companies like CITGO and ExxonMobil. In addition to HTML/CSS, he made wireframes, wrote use cases, built HTML marketing email campaigns, and executed cross-browser QA training, among other tasks. He previously spent three years at a web consultancy focused on non-profits.
John spends his time away from his desk out in the world with his family, making very corny jokes, and writing on his personal site.
Jon began writing code at an early age, when his parents bought their first family computer. His interest grew out of a desire to build websites for his various gaming interests (mostly StarCraft), so with the help of Geocities, Microsoft FrontPage, and some HTML Goodies, he started on the journey that eventually led him to WordPress.
Jon has been working with WordPress for several years now. In that time, he has worked with a variety of clients ranging from small, Mom and Pop businesses to Fortune 500 enterprises.
Prior to joining 10up, Jon was Director of Web Development at a boutique advertising agency near Dallas, TX. In early 2014, Jon launched a small premium theme shop that he’s since sold to the crew at UpThemes.
In addition to WordPress, Jon has also spent time tinkering with Ruby on Rails, Node, Backbone, and Angular projects over the last few years.
It was in middle school that Karine made her first awkward website. Her love affair with WordPress started in 2004 after she made the switch from Movable Type to build personal websites.
After graduating from business school in France, Karine has worked for two years in South Korea as a project manager in charge of Facebook campaigns for clients like Air France and as a frontend developer, one of the websites she built won “Site of the Day” from Awwwards. Her travel bug made her leave the land of the morning calm for California, and she joined Brainstorm Media in the summer of 2013. Her relationship with WordPress got very serious and led her to 10up.
Karine has a hard time parting from her computer but when her fingers are not glued to a keyboard, she loves eating, hoarding pictures, and traveling. After spending some time in the U.S. and Canada, she is currently living in Paris, her hometown.
Mary had her first taste of the Internet back in the 90s, when a website would take minutes to load and modems made noises connecting. She built her first website with tables, animated gifs and telnet. While attending college at DePaul, she realized she could actually major in “computers”. She quickly switched, earned her degree in e-Commerce, and has been heads down in the web ever since.
Mary has spent the last few years being a go-to freelancer for several agencies, building WordPress sites and plug-ins and, in some cases, cleaning them up. She’s worked with such notables as the University of Chicago, Apartments.com, and Riddell.com.
Mary loves music, and is attempting to master guitar, but has so far found it a bit less natural than WordPress. When she’s not on the Internet, you can find her practicing Aikido (a Japanese martial art), biking or cooking something vegetarian.
Mike is an international traveller who fell in love with WordPress in 2010. Hailing originally from South Carolina, USA- Mike has lived on three continents ( North America, Asia & Europe ) and visited many exotic locations.
Along the way he nabbed a BS in Computer Information Systems, led student-organized Tsunami relief efforts in 2005, served as applications & databases manager at an international security company, started a travel agency, and happened to bump into Paul Clark in Chiang Mai, Thailand. This chance encounter introduced Mike to the wonderful world of WordPress and provided the awesome opportunity to co-build the WordPress tools that are still being used to save lives in Burma today.
Since 2010, Mike worked alongside Paul Clark & Taylor Aldridge at their company, Brainstorm Media, which firmly believed that democratized, open publishing platforms like WordPress can make the web, and the world, a better place. During this time, Mike built and maintained powerful systems with clean interfaces for a number of clients, representing a wide range of industries and non-profit organizations.
In January 2014, Brainstorm Media joined forces with 10up and Mike was able to add his skills and experience to the incredible pool of talent that resulted from this acquisition. Mike has a passion for travel, community and helping those in need, and has found that WordPress serves as an excellent platform for bringing all of these passions together.
Ricky Lee has been building sites for over a decade. During college, a passion for print publishing he found while serving as Campus Life and Photo Editor for the yearbook evolved into a love of web publishing. In 2009, he found WordPress while working on a university online training program; he knew he’d found his calling.
After graduating from Auburn University with a degree in Management Information System, he moved to Atlanta where he would spent five years as lead developer for a local agency with clients primarily in healthcare, manufacturing, and real estate. After creating far too many static brochure sites, he persuaded the team to make WordPress the agency’s CMS of choice. For the next few years, he made countless happy clients as he migrated their websites from clunky, closed-source platforms to WordPress.
Ricky Lee is a core contributor to WordPress, and is the author of the Piedmont theme in WordPress.org repository.
When Ricky Lee isn’t making websites, he enjoys exploring Atlanta’s restaurants and outdoor activities, and venturing home to Alabama to his family’s farm to ride horses and camp beneath the stars. He’s also not-so-secretly obsessed with typography; his family and friends lovingly taunt him when he points out typefaces used in everyday life.
Thorsten is 10up’s first European employee, living near Cologne, Germany with his wife, son and a crazy Beagle. Thorsten worked in software development for over a decade before joining 10up; he led the web development department for a large dedicated hosting company and Germany, and even ran his own web agency in Bulgaria.
From 2008 to 2012, Thorsten was one of the original engineers supporting the Automattic WordPress.com VIP team. He wrote and contributed to essential WordPress developer tools and plugins including Exploit Scanner, Debug Bar Extender, WordPress-CLI-Exporter, and WordPress-CLI-Importer. He is also a core contributor.
From 2012 to 2013, Thorsten did a quick detour into the Cloud Computing, OpenStack and the Python world, working at a start-up called PistonCloud, though he never managed to keep his hands off of WordPress.
When he’s not engineering websites or spending quality time with his family, he’s usually cooking, tinkering with electronics, and developing Arduino style projects.
Before joining 10up, Tim was the Director of Development at a user experience design agency in Boston. He co-organized the popular meetup, “Refresh Boston” and co-founded a popular Boston-based apprentice program. During this time, he was also the host of a product design podcast called, “The Dirt” to the tune of 166 episodes! Because of these experiences, he has developed a unique view of the Web in that he considers everything from information architecture to tuning up database queries all part of creating a great end-to-end user experience.
As well as loving open source, Tim is also a passionate web accessibility advocate. He has been involved with Global Accessibility Awareness Day, Teach Access, and produced an interview series with well-known leaders in the accessibility community.
Outside of work you’ll probably still find Tim coding for fun, but mostly he spends time with his family exploring new areas, eating great food, and taking in the occasional ballgame!
After graduating from Stetson University in 2004, Aileen began her career with a traditional advertising agency, focusing on print media and account services. In 2011, she made the leap to the digital realm and never looked back. Her multifaceted background in account management, digital product management, and project management allows her to provide her clients and her team with the best hands on service and support, striving to always create honest relationships and exceed expectations.
From concept to delivery, Aileen has managed a plethora of digital projects including microsites, marketing campaigns, web applications, iOS applications, e-commerce sites, multi sites, and many things in between. Her projects have been recognized in the industry, having won Best of Show, Gold, and Silver Addy awards. With experience in WordPress, Drupal and ExpressionEngine, Aileen finds joy in helping her clients get the most out of their content management system.
When Aileen is away from her laptop, you will find her at a concert, reading, practicing yoga, dancing, traveling, exploring, and chatting up strangers. She wants to be everywhere and meet everyone . . . but not all at the same time.
As an avid reader with too much time on his hands, Alexis spent his teens tearing computers apart—though he swears he was trying to fix them. He jumped into the GNU/Linux and open source world, and by the early nineties, he was unable to resist the attraction of the web. Soon, he was building websites filled with tables and neon marquees.
After more than a decade freelancing on projects across Europe and North America—wearing many hats from information architect and designer to system administrator and programmer—Alexis joined Alley Interactive in New York City in 2013. While there, he had the opportunity to build large-scale websites for news publishers and nonprofits.
Alexis has contributed modules to Drupal, collaborated in a couple of WordPress plugins, fixed bugs for Django, and talked at New England Drupal Camp, Djangocon Chicago, and WordCamp NYC. He plans to continue sharing his work with the open source community.
In his free time, Alexis enjoys reading and writing, watching movies, playing video games, strumming a guitar, eating all the food his spouse can cook, listening to Iron Maiden, and, of course, programming. He lives in Montclair, New Jersey, very close to the city that never sleeps, with his wife and two daughters.
Allan built his first website in 1999 and was immediately hooked. That year he entered a web page contest and won a new iMac for his middle school. Shortly after, he found himself taking on clients before he started his freshman year of high school. Over time he found himself drawn to PHP and ended up writing his own content management system to update his sites.
In 2006, he was hired by an internet marketing agency as a web designer where he was first introduced to WordPress. Since then, he has written plugins and has made some contributions to the WordPress core.
In his spare time, you can find Allan hanging out with his wife and daughter, fishing or bowling at the local alley.
Allen has been designing websites since he bought his first computer in 1997. His curiosity about the web led him to HTML, and after years of creating static websites, he discovered WordPress in 2005. He tested different Content Management Systems, but the learning curve for publishers made WordPress stand above the rest.
For the first eight years of his career, Allen worked as a freelance designer, affording him the opportunity to work on projects of all sizes. From 2012 to 2014, Allen has worked as a Web Designer at NC State University. NC State is the only university in the United States to house two National Science Foundation Educational Research Centers (NSF ERC), both of which Allen designed and project managed. Allen also teaches HTML/CSS and Basic WordPress classes at Wake Technical Community College.
Allen is active in the WordPress community including the Raleigh WordPress Meetup and WordCamp Raleigh, where he has served as a guest speaker for monthly meetups.
When he is not in front of a computer, Allen spends time with his wife Karoline and his dog George. He loves a good book, cup of coffee, pint of local beer, and cigars & Scotch. Allen is an avid guitarist and vocalist of over 20 years.
Amber graduated from the University of Central Florida in 2006 with a degree in Psychology and began a career as a Police Dispatcher at the UCF Police Department. After spending over 2 years assisting officers in critical situations, she decided to make a career change and apply her quick thinking, multitasking, and interpersonal skills to the digital industry.
Starting as a Project Coordinator, Amber’s solid client management capabilities quickly advanced her to Account Manager and later Senior Digital Producer: enabling her to work on high profile, enterprise accounts in the sports, healthcare, entertainment and nonprofit industries. Amber’s background includes experience in strategic discovery, usability testing, multi site implementations, responsive design, mobile app development, and web design. Her knowledge of CMSs like Sitecore, Drupal and WordPress (her favorite) enables her to provide strategic guidance to her teams and clients.
Amber prides herself on understanding her client’s business and providing them with the best guidance. Throughout her career, she has earned a variety of awards like Employee of the Month, Neophyte of the Year, and Project Manager of the Year. She has also been a part of the winning teams for industry awards such as Webby, IAC, W3, and IMA.
When Amber is not making beautiful websites, you can find her spending time with her husband and toddler, taking the occasional trip to Disney World, or traveling somewhere new.
With a history in visual design and a sometimes manic love of solving problems, Ben naturally evolved into UX design. He enjoys gently leading clients through the design process and empowering users to simply achieve their goals.
From an early age, Ben has always been involved with visual design and technology. His first art blog was built on WordPress, and he continues to sharpen his visual skills as a professional artist and learn new technical skills at his local maker space. Whether it’s a blank HTML canvas or a blank painting canvas, he enjoys bringing a complex project to life.
Prior to joining 10up, Ben spent the last 8 years at RM&G Advertising/Design in Santa Rosa, where he helped brand some of the largest wine labels in the world.
While his young family keeps him busy, he is active in his local design community, leading meet ups for North Bay Designers and keeping active in another local group, Web and Interactive Media Professionals. Taking time away from the screen to rejuvenate in nature, he’s learning to surf in the brisk Northern California waters and occasionally gets out to the disc golf course.
Brent has been building top notch web solutions for over seven years. After graduating from college, he cut his teeth as a PHP developer for a bespoke university e-learning framework; an experience that opened his mind to the endless possibilities that diligence and a simple computer can achieve. His next move would be to Habari Media, one of South Africa’s leading digital media houses, where in just one year he worked his way up to lead developer and team manager.
In 2010, feeling the need to expand his skill set and dive into more self-satisfying projects, Brent founded his own company, Kaira. It was around this time that he also discovered WordPress; since then, he has not looked back. Leveraging WordPress as a CMS, he developed successful websites and campaigns for top advertising agencies across Africa, worked on amazing projects like a web application and CRM for a major charity supplying gifts to over 100,000 underprivileged children. Brent has engineered custom integrations with social media platforms, built intranet networks, and developed successful WooCommerce extensions.
When Brent isn’t writing badass code, you can find him hiking up Cape Town’s beautiful Table Mountain, playing guitar, or cooking a delicious vegan meal.
Brittany comes to 10up with a strong background of account and project management. Since graduating from Marquette University in 2007, she’s worked in the wonderful world of advertising. Brittany is well-versed in offline and digital worlds, which allows her to bring a unique perspective on marketing to each project she tackles.
Being a natural leader (and self-described organizational freak) has helped Brittany quickly advance in companies from project manager to digital engagement supervisor. She has fearlessly led teams of account managers, project managers, and developers to seamlessly implement countless innovative sites for local, national, and international brands.
Brittany thrives at solving complex problems. Some of her favorite projects have been when clients bring a “crazy idea” to the team and say they have “no clue how to make it work.”
When Brittany isn’t making project plans and spreadsheets, she can be found traveling the world, running, biking, or simply enjoying a craft beer with her husband, Elliot, and mini bull terrier, Gus, in her home state of Wisconsin.
Caryn has worked in the tech industry for over 20 years: contributing her project management expertise to software companies, digital agencies, start-ups, and media and entertainment corporations. She’s managed projects small and large in WordPress, Drupal, Joomla! and Plone, along with other proprietary content management systems.
Caryn’s beginnings in the tech world include the early start-up scene in Seattle during the Web 1.0 days, before making a move to Microsoft. During her six year tenure, she worked as a Program Manager for both MSN and the Windows Division.
An early web entrepreneur, in the mid-90’s she founded several pioneering and award-winning web content properties in the music space, all of which were hand-coded. In 2006, she created a highly-trafficked and groundbreaking baseball website, built on WordPress. Caryn has an innate understanding of the digital newsroom and the challenges of digital content creation. That said, she loves working with publishing and editorial teams to create, refine and enhance their workflows.
Prior to joining 10up, Caryn was Director of Product Development for Billboard.com. Her responsibilities included developing and enhancing the brand’s news websites, mobile applications, and technical delivery for the internationally renowned Billboard charts each week. Caryn was also responsible for the full digital run-of-show for the annual Billboard Music Awards, a nationally-televised event.
Caryn holds a MS in Management from Boston University, and a BA in Media Studies from Fordham University. She’s the editor-in-chief of her own independent small press and has written and published five books (two novels and three non-fiction works). She enjoys reading, traveling, listening to live music, photography and National League baseball. Caryn lives in the Greenpoint neighborhood of Brooklyn, NY, with her boyfriend and her cat/office assistant, Jackie Wilson (He’ll be glad to take a message).
Danny graduated law school, but his heart has always been in technology since he started building games on his ZX Spectrum. He helps businesses define, launch, improve, and run customer-focused digital programs in an interdisciplinary way, translating between business and technical needs (sometimes with the aid of Lego bricks). His passion is digital products, and he has completed product and innovation executive programs at both Harvard Business School and UC Berkeley Haas. He loves the rush of a new online service being switched on, when users start pouring in.
Danny has launched consumer-facing digital products to millions of users in the UK and Europe for a variety of companies such as France Telecom, the European Bank and the Sun Newspaper. His experience spans media, telecoms, healthcare, banking, travel, NGOs, and B2B enterprise. His focus is on creating the best possible product strategies, based on a deep knowledge of customer behavior and the psychology of online transactions, often supplemented by research and analysis. He has trained in both Prince2 and Scrum project methodologies.
Danny has always had a soft spot for WordPress as a back-end system that actually works and continuously evolves. He hopes to help companies use it as a reliable alternative to their proprietary systems, especially now that it can connect more easily to just about anything with its new API.
When not working, Danny writes fiction and travels the world. His base is in London, England, and he loves the fact that 10up allows him to work from just about anywhere.
David’s interest in building code developed the moment he discovered the viewable source code of web pages back in 1998. However, after starting college, he soon realized that what he wanted to learn, wasn’t being taught in the classroom. So David left school behind, and joined a moving company where he traveled the U.S., gained life experience and continued his self-study of web development. Eventually he settled down and started a computer repair company, while also serving as a youth pastor along with his wife.
David spent more than a decade building websites, online games, and robots, when eventually the plummeting costs of PCs led him to cease repairing computers and start offering freelance services online. He started out creating solutions for clients, but soon began focusing exclusively on WordPress as his affinity for the platform grew.
After years of working solo, David eventually decided to join an agency so that he could work with a team and further refine his skills. It didn’t take long for him to decide on 10up.
David’s biggest personal endeavor with WordPress has been creating a plugin to build role-playing games. Now he has his eye on contributing to WordPress core.
When David isn’t at the computer, he’s usually either reading about theology, watching cartoons with his two daughters, or pestering his wife with the latest random fact he learned — probably about the late Fred Rogers.
Derrick got bit by the front-end bug when he published his first website – a gallery of 3D fractal art – on GeoCities in the early ’00s. He discovered WordPress while working as a freelance web designer during his college years at Columbia University.
After earning a Master’s in Journalism from New York University, he joined the editorial production team at The New Yorker, where for seven years he helped develop and launch internal workflow applications and digital products for the iOS, Android and Amazon Kindle platforms. He was recognized as a Condé Nast Innovator of the Year in 2012 for his work on The New Yorker’s first iPhone app. In 2014, he contributed to the WordPress-based relaunch of newyorker.com, for which a few of his favorite projects include a pop music showcase, an interactive cartoon of alternative children’s books, and a slideshow of fake presidential campaign posters.
When he’s not pushing code, Derrick enjoys running, hiking, writing music, rocking out on the guitar and bass, and road-tripping with his wife, Joan, and dog, Wookie.
Dillon discovered his passion for design while creating business identities in 2001. This, of course, led Dillon to web design, a crucial extension to any brand development process. He quickly found the web to be his ideal canvas, as he incorporated dynamic, interactive assets, enabling a far more engaging experience. Before he knew it, Dillon was providing creative services for Fortune 500 companies, universities, telecoms, and government projects. Before Dillon joined 10up, he served as a Creative Director and Project Manager at a Phoenix-based agency.
Dillon is fascinated with design trends, and is always exploring tools and technologies that push interactive design further. Dillon enjoys the entire design process, watching ideas evolve from concept to creation. Dillon is comfortable in professional design tools, front end web design (HTML / CSS), and is even known to get his hands a little dirty in WordPress theme code.
Dillon lives and works in Portland, Oregon, 10up’s “center of gravity” and home to our main office space. When Dillon is not developing awesome websites he is usually battling imaginary monsters or digging for worms with his son.
Dominic has been consumed by all things web development for the past five years. He started as a graphic designer at Colorado State University, but quickly found his true calling as a web design and interactive media student at the Art Institute of Colorado.
After graduating with a Bachelors in the mouth-full that is Web Design and Interactive Media, Dominic went on to develop custom WordPress websites for a multitude of businesses and brands that include The Lumineers, Special Olympics of Colorado, and many more.
There’s nothing that Dominic likes more than efficient, well organized, innovative code and beautiful design that leads to a solid user experience. So much so, that he even gave his first talk to a local meet-up group about process, and the importance of an organized and well thought out development flow.
When Dominic isn’t glued to his keyboard turning letters and symbols into websites, he is usually with his adorably mean cat Guido, hiking through the lovely mountains of Colorado, listening to web development podcasts or writing even more code.
Dustin’s passion for all things computing began before the advent of the Internet—back when the purpose of a computer was to print Print Shop banners on a dot matrix printer or play Wolfenstein and Oregon Trail. His first experience with the Internet was CompuServe and America Online.
It wasn’t until he graduated from high school that he received a computer to call his own. In 1998, while studying at the birthplace of Slackware Linux, Dustin installed Linux for the first time. After getting a job at the Fargo-Moorhead Family YMCA, Dustin was able to use Linux for web, email, and VPN services. Later, he used the highly reliable web platform to serve millions of pages per month at Forum Communications Company. Dustin is excited to bring his Linux knowledge to the table at 10up.
When Dustin is away from the computer, he can be found with his family, tinkering with his Raspberry Pi and Arduino, or playing video games.
With a marketing background, Ed describes himself as “specializing in delivering projects with a high ROI.” He’s an analytic and strategic thinker who enjoys collaborating to deliver business results.
Ed graduated with a degree in Communication from Mississippi State University, where he hand-coded his first site in 1996. Soon after, he managed his first professional website project. He then moved into non-profit marketing, where he used his web skills to promote museum exhibits and sell zoo memberships.
Ed has managed marketing for Alabama’s most trafficked website. He’s sold used books through an Amazon storefront and counseled clients large and small on website projects. He’s used WordPress to complete projects across industries including healthcare, agriculture, legal and construction.
Ed holds an MBA from the University of Alabama at Birmingham and a Project Management Professional (PMP) credential. He is past President of the Internet Professionals Society of Alabama and has presented to professional groups including the National Communication Association, The American Zoo and Aquarium Association, Public Relations Council of Alabama, American Marketing Association – Birmingham Chapter and BarCamp Birmingham.
During his free time, you’re likely to find Ed coaching Little League baseball or on a pond fishing.
Elliott’s passion for web development began when he was 15 years old and he’s never looked back since. Elliott is 10up’s first UK-based employee; before joining 10up he led a development team at a local web agency where he was introduced to WordPress.
Elliott graduated with a BSc honours degree in Computer Science. He loves a good challenge, especially when it involves a deep dive into WordPress’s core. He often contributes to open source projects, develops his own plugins once in a while, and has earned his fair share of badges for his contributions on StackExchange. An aficionado of the popular Easy Digital Downloads WordPress module, he’s both a recognized regular contributor and an extension developer.
When he’s “off the grid” he can most likely be caught eating a curry or playing his favorite (and only) sport, Badminton.
Eugene’s adventures in engineering started in the late 90’s when he learned Pascal. After his time with Pascal, he worked with Delphi, C++, and C#, eventually digging into PHP in 2009. Eugene spent some time with frameworks like Symfony and Zend, before finding the platform he decided he wanted to concentrate on in 2011: WordPress.
Since 2011, Eugene has been a freelancer (in the top 10% for PHP on StackOverflow), Senior WordPress Developer at an agency, and a Lead Developer at WPMU Dev. He has an affinity for normalized, maintainable, clean code, and clearly loves a challenge.
In his spare time, he likes a good chess match, skiing in the winter, and “building his own death star to rule the world”.
Faishal started experimenting with website and software develpoment at 16, learning enough ASP.Net and HTML to play a significant role in the development of a major travel and tourism website. From there, he went on to earn an MS in Information Technology from DA-IICT, one of most the reputed technology universities in India. Over the next several years, Faishal worked with several of the web’s emerging and popular platforms, including PHP, node.js, Ruby on Rails, and nginx.
Faishal came across WordPress in late 2012, when he joined rtCamp Solutions as a Web Developer. Within no time, WordPress became his hobby, passion, and the center of his profession.
Faishal is proud of his core contributions to WordPress 3.6 and 3.7, and the handful of plug-ins he’s released on the official repository. Like most 10uppers, he believes that open source is the future of web, and that an open future is built on reciprocal volunteerism.
When Faishal isn’t crafting websites with WordPress, he can be found playing guitar, exploring his surroundings, and watching movies.
Ivan graduated with a Bachelors of Computer Science and Technology from the University of Sydney. He has spent over ten years as a software engineer.
Ivan’s clients have included niche social media platforms, advertising agencies, telcos, banks and online retailers. He has experience in design, development, architecture, systems administration, security hardening, and streamlining business process. Ivan recently focused on building feature rich web apps targeting desktop and mobile clients, with an emphasis on performance, reliability and cleanliness of code at Amazon.com.
Ivan’s career has spanned two continents and three countries (Sydney, Vancouver and San Francisco). In his time off, he loves to travel the world and write about it on his WordPress powered site, adventureivan.com.
Jason built his first websites in middle school, carefully inserting as much animated fire and stylized typography as browsers would allow. While website design has changed a bit since those heady Geocities days, those first projects sparked a desire to learn more about web development. Jason attended the University of Albany and received a Bachelors in Computer Science.
After college, Jason moved to the Bay Area and landed his first job as a developer for a stealth start up using Perl Catalyst and jQuery. In 2008, he struck out on his own as a freelance Web Developer and was quickly drawn to the power and flexibility of WordPress. Jason would go on to build hundreds of custom websites clients with streamlined back-end administration, courtesy of WordPress. Today Jason is a full stack developer and enjoys creating highly functional websites with meticulous code.
When he’s not coding, Jason is often found running, snowboarding, playing video games or brewing beer. If you can’t find him, assume he is exploring the world with is wife.
Jason is a self taught Systems Engineer with a passion for open source software and learning new systems. His obsession began at an early age when his family purchased their first computer. Once dial up internet was available in the small Louisiana town where he grew up, Jason knew there was no going back.
Jason spent most of his career working at a small ISP/Phone Company delivering Internet services to small towns in rural Louisiana. His first job was spent working the phones providing dial up support; from there, he worked his way up the company to Lead Systems Engineer. He built the network that allowed an ISP in a small Louisiana town to provide advanced services like IPTV and Fiber-to-the-Home.
Jason has worked on many websites over the years using nearly as many technologies. He was an early WordPress adopter and ran several successful websites during the “Blog revolution” in the early 2000’s.
During his spare time you will often find Jason with his wife, binge-watching TV shows and playing various board and video games. He also enjoys the preparation and consumption of various meat products.
Jay is a strategic marketer with experience spanning a number of industries over nearly 15 years. Starting off as a freelance graphic designer and marketer for small businesses, he fell into a career in non-profits before shifting focus to the advertising world. Jay’s understanding of websites and their traffic patterns has led to cutting edge application of analytics and website architecture, improving the visitor experience and driving revenue for clients. After rising to the level of vice president of a national advertising agency, Jay came to 10up to focus on developing successful strategies and tactics for clients of all sizes in all industries.
Having worked on more than 40 website builds (mostly on WordPress), Jay embraces an entrepreneurial spirit that makes websites come to life. From start up inventors to global retailers, Jay thrives on the challenge of maximizing audience impact.
Jay lives in Oklahoma with his wife and son, and enjoys playing golf, traveling, and photography. In his spare time he is typically found chasing his son around the backyard or splashing in the pool, but also enjoys grilling and spending time with family and friends.
Jen is a true project leader – an expert Problem Solver, Communicator, and Diplomat. She’s keenly aware of the many factors that contribute to a project’s success; providing valuable foresight and solutions. Jen loves turning ambiguity into clarity, and that’s reflected in everything that she does. She’s a driving force in the workplace with an infectious enthusiasm that keeps the team on task, motivated, and most importantly, having fun!
In 2012 Jen managed – from conception to implementation – the Levi’s Denim Bar iPad kiosk featured in JCPenney stores across the US. She’s proud to say it was one of the first of its kind to bring online shopping technologies to brick-in-mortar retail. Most notably, was Jen’s collaboration with Apple to reimagine the Support section of Apple.com. Not only did Jen and her team expertly tackle a complex content strategy and user experience project, but she also sharpened her skills in high-profile client management while helping her client build and strengthen partnerships within the organization.
As an avid English equestrian and horse lover, if Jen’s not at her desk, she’s in the saddle jumping courses in her home of Boulder, Colorado. She can also be found in the kitchen moonlighting as a nutrition student, cooking and devising healthy meal plans for her loved ones.
Jeremiah has worked in the digital industry for over ten years. In the field, he has led various sized projects ranging from small intimate teams to large teams. He has worked extensively with Microsoft, VMware, and Cisco environments, monitoring and managing them as well as designing proactive defense systems. Often as a Network Administrator, he found himself designing high-end solutions for low-cost budgets without compromise. This helped Jeremiah transcend into Project Management, allowing him to use his extensive knowledge of IT architecture to lead many IT projects on a very detail orientated basis.
Jeremiah has also worked outside the digital industry in the arts management and technical capacities. He had the opportunity to work in many dynamic spaces where he was focused on building and creating the surreal simply out of a person’s idea. This gives him a unique perspective on time management and budget constraints. He frequently designed or led creation of complex solutions, like animatronic animals, from very simple objects. His creative thinking and problem-solving skills afforded him the opportunities to project manage diverse teams in a variety of environments.
When not PM-ing :allthethings: for TEN, Jeremiah can be found hydro farming or rock climbing. Though PM is his main focus, he also enjoys designing websites and electronics on the side.
Joe has many years of experience planning, crafting, testing, and maintaining websites – primarily utilizing WordPress as a CMS. Joe began working in the digital space in the early 90’s while at the University of Washington. After college, his passion for web technologies was fueled behind the scenes during careers that were not necessarily technical. Even then, Joe was consistently working in IT and digital marketing – building websites during the table-layout days and using social media before it was a term.
In 2010, Joe followed his passion for web development and ‘sharpened his blade’ by taking courses in Digital Marketing Strategies, Internet Design, and Interactive Producer at Portland State University. As a Senior Front End Developer at the agency level, Joe led an internal charge to evolve processes, systems, tools, and web performance. He successfully implemented new concepts including responsive, mobile-first, and content-first design; Grunt; BEM; atomic design principles; iterative processes; style tiles; and web-based style guides and pattern libraries.
When Joe isn’t deep in code crafting websites or learning new web technologies, his primary life passion is his family. He enjoys outings with his wife Michelle, including wine tasting in Oregon’s Dundee Hills. His biggest joy is often found through the pride he has in watching his daughters, Shaena and Emma, tackle the journey of life. He is a rabid fan and season ticket holder of the Portland Timbers and follows many other favorite sports teams. Joe also enjoys camping, hiking, skiing, video games, and spending time with the family dog, Ruby.
Joey wrote his first line of code in 2nd grade, and flirted with coding in high school. He didn’t get serious until college, where he wrote his first lines of code professionally, jumping head first into full stack web development.
In 2004, after graduating with a degree in Computer Graphics and Design from George Mason University, Joey co-founded an interactive agency and built a couple of large Flash sites for the National Library of Medicine. Craving more experience and a broader toolbox, Joey went to a slightly larger digital agency where he developed hundreds of client sites using an in-house custom CMS, going from blank Photoshop canvases to complete, pixel perfect sites with complex backend functionality. Joey even built and submitted a cross platform mobile app.
After a presentation on mobile development at a meetup, Joey was approached by the COO of Squidoo, who – impressed by his approach to solving problems – asked Joey to join Squidoo full time as one 3 developers. In the 3 years Joey was at Squidoo, he refactored 80% of the site’s features, wrangling a dozen 3rd party APIs, and eliminating bugs and complexity accumulated over 9 years in a million line codebase. Squidoo grew to a rank of 37 in the US for Internet traffic in 2012.
In 2014, Squidoo was acquired, and Joey knew it was time to pursue his next adventure. Seeking an adventure involving WordPress, he went to a nearby WordPress meetup where he discovered 10up. He knew that 10up was supposed to be that next adventure.
Joey has personally used WordPress since 2009, implementing custom themes, and writing the occasional custom plugin, including custom plugins for the part of the Squidoo stack that used WordPress. This experience led to an opportunity to co-build and support a successful premium plugin that has over 100k downloads to date. He has also begun contributing to WordPress core.
When he’s not crushing problems, you can find Joey spending time with his wife and 3 children, soaking up the outdoors, or biking whenever, and wherever it suits him.
Josh graduated from Iowa State University with a Bachelor’s degree in Marketing. Prior to attending college Josh spent 5 years in the United States Navy (2005-2010). Josh was stationed in San Diego, California onboard USS JOHN PAUL JONES (DDG 53). While on active duty, he was deployed on three oversea deployments. During his time in the Navy, Josh developed strong leadership skills as well as great time management.
He developed a passion for project management and everything digital while working for a full service digital marketing agency called Single Grain. While there he advanced his marketing skills by working for clients in numerous industries, constantly increasing his marketing expertise through different positions within the company.
Josh lives in Iowa with his wife and on the weekends they spend their time on various bike trails that Iowa has to offer during the warmer part of the year. His current hobby is increasing his knowledge in grilling while listening to his favorite baseball team – Minnesota Twins.
After earning a Computer Science degree, Joshua was introduced to WordPress at his first job, where he was supposed to set up WordPress blogs. Curiosity got the better of him: he started reading the core code like a novella, in his words, “engrossed in the deft interactions of code, semantics and user experience.” There was no looking back.
Before joining 10up, Joshua worked at rtCamp Solutions, where he quickly climbed from Senior Web Developer, to Team Leader, to Product and Project Manager. In his first year, he was awarded “Most Geekish Employee”; the following year he was awarded “most valuable employee.” During his time there he built a responsive theme framework, wrote documentation for their products, developed an internal help desk module leveraging bbPress, and provided mentorship and training for employees.
Joshua has also been putting his WordPress expertise to good use by helping the wider community. He’s amongst the top 6% for WordPress on StackExchange; he earned bragging rights and some goodies by reaching the top 50 within two months of joining! He’s also a proud contributor to WordPress 3.8 and 3.9, and maintains a couple of plugins and themes on the WordPress repository.
When he’s not building powerful websites with WordPress, he cycles around town, swims, exercises, and frequently travels to exciting places.
Justin has been obsessed with computers from the first time he used his grandmothers IBM Pcjr at 7. What followed was a lifetime of devouring anything and everything computing. By the time he was 11 whole Saturdays were spent researching his passion at the public library; a passion that landed him to a programming job in high school writing software for a local map making company.
After high school, Justin pursued a degree in Information Science from Penn State, during which he began developing WordPress sites with some college friends. 5 years later that team founded a hacker space after winning seed capital in a business plan competition. The goal of their hacker space called Innovatrix LABS was community outreach, getting kids involved in big idea projects and providing a community work shop.
As an admin Justin has planned, deployed and managed WordPress installations for the Penn State World Campus, Penn State Outreach Marketing as well as dozens of other large scale deployments. His years of experience administrating clients environments for not just WordPress, but other popular web applications, has fueled Justin’s passion for the web. He brings experience from several hosting providers, strongly believes that the deployment process should be customer centric, and loves helping a client solve their problem. Justin’s particularly loves securing servers and applications against malicious attacks; it is the constantly evolving nature of the web that keeps him coming back for more.
When he isn’t getting his hands dirty behind the scenes, Justin splits his time between traveling with his wife and beagle, and his many hobbies, including sports, video games, and, well, tinkering.
Katie built her first website in college for a family business, and has been hooked ever since, bringing dozens of websites to life over the course of more than 15 years.
As an information architect in the early 2000’s, she helped establish the IA/UX practice for her firm, and went on to design largescale user experiences for Fortune 100 companies. As a digital project manager, Katie managed interactive projects for dozens of clients across a variety of industries for partners like Comcast, Coldwell Banker, and Harvard University. Prior to joining the strategy team at 10up, she brokered new business relationships and developed strategic partnerships for one of the industry’s leading design agencies.
From Horsham, PA (the burbs of Philadelphia), Katie works alongside a snoring bulldog. When she’s not working to make the web a better place, you’ll likely find her in her garden, upcycling a garage sale find, battling villains with her son, or sipping homemade wine with her husband as they cheer on the Eagles.
Katie entered the digital world in 2009 and it was love at first login. Katie has managed and built large open source content management implementations in WordPress, Drupal, and Joomla!, and other smaller systems and frameworks. She’s managed projects of all shapes and sizes, for organizations as diverse as television networks and small non-profit organizations.
Katie graduated from Simmons College in 2009 with a Bachelor’s Degree in Marketing. With an education in marketing and applied experience in web development and project management, Katie is uniquely skilled at bringing together the diverse perspectives and stakeholders needed to make a project successful. She can ‘geek out’ with the developers, while maintaining a focus on her clients’ unique business goals.
Katie got her start in web at a small digital agency in Northampton, MA. She also worked as the Web Manager for Lionbridge Technologies; the largest provider of translation services in the world (and an early 10up client!). At Lionbridge she managed all design, development, and implementation for the company’s WordPress multisite stack. She also implemented processes to stabilize their server infrastructure.
Katie has been published by Six Revisions magazine for her content management musings, and has spoken at DrupalCamp MA and DrupalCamp LA.
Although born and raised in a small Western Massachusetts town, Katie loves to travel, meet new people, and see new sights. Her recent adventures have taken her to Boulder, Colorado, where she can be found pedaling in the foothills or hiking up the side of a flat iron.
Entering the world of advertising upon her move to Washington, D.C., Katie has spent the past two and a half years in publishing. First as the Digital Sales Executive at Campaigns and Elections magazine, and most recently, as the Consumer Marketing Manager at The Atlantic. While at C&E, Katie oversaw digital sales, strategy, and execution for all campaigns including banner ads, webinars, and sponsored content. At The Atlantic, she worked on the flip-side of advertising as the advertiser, rather than the publisher. Her main objective was to widen the appeal of this already global brand into the digital space through acquisition and strategic partnerships. One year and countless campaigns later, business had grown 20% year-over-year every single month.
Katie loves the idea of taking a product someone is passionate about and helping them grow their audience and vision in a way that will not only provide monetary growth, but increased competitiveness within their market. She holds a BS in Community Communications and Leadership Development in Agriculture from the University of Kentucky and a MPS in Political Management from The George Washington University.
While her heart belongs to Kentucky and the beloved Wildcats, she is currently located in Rome, Italy. When she’s not following the latest advertising trends, Katie can be found eating copious amounts of gelato, exploring her new city, and battling her endless struggle of learning the Italian language.
Kelly brings 12+ years of design experience working in the digital space. She adores being a creative as it seeps into every aspect of her life. Tiny details make our world brilliant, and she’s proud to say that she sweats the small stuff.
She began her digital path in 2001 working for a pair of developers that ran an extremely tight ship. She designed CMS and e-Commerce websites using a very limited hex palette and size allotment. Most designers would’ve run away. Not Kelly. She found the constraints inspiring; a puzzle that held opportunity for creativity and great work. Little did she know… falling in love with this new space would lead to a deep fondness for design within the WordPress platform.
Kelly moved on to create and manage the online experience (CMS, e-Commerce & CRM) for one of the tannest companies out there, Hawaiian Tropic (seriously, the business cards are printed on brown leatherette paper). While there, Kelly elevated the brands online presence and swept The Webby Awards 2 years in a row.
A short time later, her Chicago roots came calling. Over the next 7 years, she worked for a number of large advertising agencies within their lean digital teams. She often wore multiple hats including Art Director, Digital Designer, UX Designer, and mentor to other creatives looking to transition into the digital space. She also managed to create award-winning (FWA’s, DOPE Awards, & ADDY Awards) experiences for clients like Sprint, Disney, and Playstation among others.
A lifestyle change and a chance to focus on her design roots in Portland became a reality a little over two years ago. When she’s not busy sketching or dancing with pixels, you’ll find Kelly and her husband, Kevin, out exploring the Pacific Northwest through the eyes of their son, Julien.
Lacy enjoys creating web-based projects that cause a buzz throughout the tech world. His open-source work on various audio and video plugins have popped up on many big name websites and have been bundled into prominent frameworks. Lacy began freelancing to support his open-source sweet-tooth, creating plugins, themes, and websites—many for non-profit organizations. He actively contributes to multiple open-source projects featured in the WordPress repository.
Originally from Charlotte, North Carolina, Lacy received his B.S. in Computer Science. He relocated to San Francisco to work developing websites and mobile apps for a number of companies and startups before finding 10up via FiveThirtyEight. The variety of projects and beautiful design attracted him to 10up, and the rest is history.
When he occasionally logs off, Lacy is building, flying, or crashing FPV racing drones as a sponsored pilot. He has competed in and hosted more than a few dozen races across the country and is actively working to build a solid community of pilots and shape the future of the sport.
Lukas is a typical IT geek who has been working in the field of development for over 14 years. Everything started in a small, Polish town, when his parents bought him his first Commodore C64 computer. Without any doubts, Lukas knew that computers would become his biggest passion. At the age of 14 he created his first ‘database’ application that was an easy phone book. Two years later his first PC computer helped him to develop the hobby.
In 2001, Lukas started his professional career as a network administrator and was quickly hired as an engineer for big Polish IT companies. He needed the next five years to work up the nerve to follow his dreams to become self-employed. With his Master Degree in Science and strong experience under his belt, he decided to start his own business. Over the next 9 years, Lukas created, developed, and serviced applications including financial and sales systems and web portals with over 1,000,000 viewers per month, using technologies like LAMP, Java and ASP.net.
After growing tired of being a manager, salesman, employee, and employer he took a position with Timely Network Inc., maker of the All In One Event Calendar for WordPress, which has more than 100,000 active installs. In searching for more opportunities, Lukas came upon 10up.
A self described “creator rather than a craftsman,” he is rarely seen way from his computers. When he does step away, he can be found traveling the world with his wife, walking his dog Rosia (that he fell in love with at a dog shelter), or watching American television shows.
Melissa started her project management career over 8 years ago, and her digital career over 14 years ago. She started as a web designer and copywriter, also doing a bit of front-end development. Her natural leadership and organizational abilities took over and catapulted her into Project Management. Her entrepreneurial spirit enabled her to start her own small web development and strategy business, but her eagerness to work on high profile large brands pushed her to close up shop and do some great work for some of the biggest agencies in the world, including Ogilvy and Sapient.
Having managed award winning projects for high profile clients like Coca Cola, Mercedes, HBC Olympics, Unilever, Molson, and Capital One, to name a few, Melissa is well versed in all aspects of strategy, design and development, and strives to be on the forefront of digital innovation. She prides herself on a fun, outgoing personality, and loves meeting and working with new people and teams from all over the world. Melissa has managed just about every class of digital project she can think of: small microsites, large e-commerce sites, CMS implementations, social media strategies, iPhone applications, and everything in between.
In her free time Melissa loves obsessing over real estate, blogging, playing goalie in floor hockey, eating overpriced but delicious and trendy hamburgers, lamenting that she doesn’t live in a warmer climate, and hanging out with her crazy toddler.
Michael’s digital journey began in 1997 after his parents bought their first computer. Suddenly, he had a lot of “homework” that required Internet access.
Michael has been solving problems as a web designer and developer professionally since 2005. An appetite for learning has led him to acquire a broad range of skills: he has built full-featured web apps, designed front-end interfaces, released an iOS app, and even dabbled in Ruby on Rails. After trying every publishing platform on the planet, and working on a team that wrote their own CMS, Michael became hooked on WordPress, and has been building on it ever since.
When Michael unplugs, he enjoys spending time with his wife and dog, roasting coffee, CrossFit, and attempting to play his favorite Beethoven Piano Sonatas.
Nícholas is a tech lover who realized his passion for computer programming at a very young age, and went on to write his first program in C++ during his teenage years. At just 14, he joined a technical college, and later attended a local university, where he took computer science courses to further hone his skill and develop a solid understanding of the discipline.
Having been delighted by the Web since 2009, Nícholas has since worked as a web developer and discovered his love of WordPress in 2010. In 2012, he worked for Ufersa, a Brazilian Federal University for three years before joining 10up.
Nícholas is a Christian who loves studying the Bible and church history. When he’s not working, he’s likely at the gym, watching movies or TV series, and spending time with his wife.
Nicola’s first Personal Computer was a 386DX his father bought him and shortly after that he started learning how to program in C. When he was 17, he started getting his first programming jobs, mostly Access and C++ works.
He studied medicine and started a DJ career, quickly becoming one of the most famous Rock DJs in Milan, but he always kept freelancing, doing projects in Java, ASP.net and the LAMP stack. He managed various nightclubs, a restaurant, and ran websites for most of the pubs and clubs in Milan. He hosted a weekly program on two national radio stations and traveled a lot until he decided to finally start working as a full-time engineer.
He started working for a company incubated in the Engineering School of Milan, which mostly specialized in WordPress and Drupal, but also had a great focus on project management. He got very involved in the Stackoverflow community, ranking in the top 100 for three months in 2012. In that same year he joined Timely, which focuses on WordPress plugin development. He worked for three years on the All In One Event Calendar plugin, which has more than 100,000 active installs and is one of the top event plugins for the WordPress platform. Looking for bigger challenges led him to applying to and eventually joining 10up.
Outside of coding, he loves finance, playing soccer and squash, and card games (Hearthstone is his current favorite). He also loves everything related to science and cooking health foods.
With nearly 20 years of experience as a programmer and developer, you could say Pete has had computers in his blood.
Pete first got interested in software as a child when he learned from his grandfather who ran a company developing maintenance management software that ran on IBM mainframes, and his father is a developer for the IBM AS/400 and iSeries systems. He first started programming in sixth grade using LOGO on an Apple II and the Compaq Portable they had at home. After high school, he got started with BBSes and taught himself to code by writing add-ons for his 4-node Wildcat BBS and working at his first job supporting SQL Server and Foxpro applications at a multiple listing service.
Pete started professional web development in the mid-1990s, first with ASP, VB Script and SQL Server, and eventually switching to ASP.NET Webforms and ASP.NET MVC. More recently, he’s been working with WordPress for the past four years. His first WordPress core commit was in the 4.2 release and he’s an active member in the Austin WordPress meetup.
Born in Minnesota and raised in California, Pete’s lived in Austin for more than 10 years with his wife, Michele, and his dog, Clyde. Pete enjoys drinking craft beer, building his own exercise equipment, and working on his long-time side projects, baconipsum.com and baconmockup.com.
By the time Ricardo received his diploma as a Public Relations major in 2005, he had already bootstrapped news content and communication websites, newsletters, a couple of intranets and even a web radio in areas ranging from non-profit to education, from culture and lifestyle magazines to metalworks. Creating communication strategies and actively publishing stories, he steered his career towards the Internet.
In 2010, after leading a team of 5 developers at an agency for two years, and shortly after receiving his Project Management Specialist title from Fundação Dom Cabral (an internationally acclaimed Business School), he decided to step back from client-facing positions and dive into web development. It was the perfect time to catch the WordPress as a CMS train.
As a freelancer, he partnered with with small to large agencies and digital bureaus, advocating, leading and delivering WordPress-centric projects for global brands such as Whirlpool, Toyota, L’Oréal and C&A, as well as small to large businesses in Brazil, even receiving an honorable mention for “Best Practices” at the Webby awards. He has also become an advocate within the Brazilian WordPress community, as a Brazilian Portuguese forum moderator and WordCamp speaker/sponsor. He’s contributed code to WordPress itself and the ubiquitous Jetpack plug-in.
Ricardo is married to a corporate finance lawyer and is the proud stay-at-home dad to their son Vinícius, born in 2014. When he’s not coding, studying or rolling on the floor with his little one and their Labrador named Morgana, you can find him playing the drums, cooking, or being a handyman around his house.
With his Economics degree from the University of Florida and a strong family entrepreneurial background, Rob has experienced a diverse, fast-paced career: helping companies leverage technology since 1996. Finding success early on, Rob thrived in a wide range of businesses including event management, publishing, business consulting, accounting as well as ownership in an award winning design studio. The demands of reaching either director or board level positions at every turn since college provided Rob with opportunities to work on mergers and acquisitions, sales and marketing, team and project management, budgeting and information technology. Whether he’s taking on the Chairman position with local business clubs or a seat on the Florida Bar Grievance Committee, Rob is constantly looking for ways to expand his knowledge and help his team members.
While holding numerous positions and a wide range of responsibilities can be demanding, Rob never let go of his passion for technology and willingness to learn new things. Over the past 20 years, Rob has designed, developed and implemented a wide range of technology systems including Oracle databases and applications, .Net web and client-server applications, distributed and local networks, virtualization, IP telephony, modern web applications and for the past four years, custom WordPress solutions.
When he’s not helping his wife Regi homeschool their three children Luke, Madison and Hailey, Rob can be found diving into philosophy, religion, engineering, physics, football, smoked barbecue, fine whiskey and craft beer.
After graduating from Ithaca College in 2004, Ryan became Managing Editor for multiple technology magazines at a publishing house in New York City. However, what stood out to him was the work he did building out each publication’s website. Cutting his teeth on SEO, project management for web development, and social media marketing, Ryan found that his skills were better suited for the web than the dying print industry.
After relocating to Portland, OR, Ryan flexed his entrepreneurial muscle and started a successful online publication. Ryan managed over 30 contributors as Editor-In-Chief, covering all types of regional events and highlighting local musicians and businesses.
Prior to 10up, Ryan worked at a Portland-based web development agency, managing digital projects for high profile clients on platforms like WordPress. In his tenure, he expertly managed and motivated multiple project teams, both domestic and offshore, while using his branding and content marketing experience to guide clients through the redesign process.
When not at his computer reorganizing his inbox, Ryan is spending time with his amazing daughter and lovely wife. He can also be found snowboarding on Mt. Hood, exploring the great Northwest wilderness, or playing guitar around the city in two local bands.
Ryan began making websites back in the mid-nineties, when tables were king and Flash intros were cool. Fortunately he’s kept up with the times. Though his primary focus is on design and user experience, Ryan’s drive to continue learning makes him just as comfortable on the engineering side.
For over 10 years, Ryan helped build and lead the design team of a small agency, focusing on author, tourism, real estate, and other small business websites. Helping to build several successful SaaS products — including a custom CMS and template system used by over 5,000 clients — gave him a unique appreciation of WordPress and its community.
In 2012 Ryan decided to get more serious about WordPress design and development, creating open source plugins and themes that have been downloaded thousands of times. In 2014 he redesigned Scott Berkun’s website, author of the bestselling book “The Year Without Pants: WordPress.com & the Future of Work.”
When he’s not working on the web, you’ll find Ryan cycling, taking photos, bar-b-quing competitively, or spending time with his friends and family in beautiful Lake Chelan, Washington. He is a fan of craftsmanship, user experience, Oxford commas, and humor.
Seeking change from a career as an audio engineer, Ryan graduated from the International Academy of Design and Technology and began working as a web developer. From 2004 to 2011, he ran an independent agency, where he had the pleasure of working with clients such as Denny’s Canada, Veritas Canada, and Canadian music icons Rush.
In 2009, Ryan discovered WordPress while working for Les Stroud – T.V’s Survivorman – and was immediately hooked. Not long after, he released his first plugin for the WordPress community. He began working with WordPress full-time in 2010 when he joined an agency in Ottawa, Ontario; within a year, Ryan became a Senior Web Developer. During his time there, Ryan used WordPress to power large sites, online games, and mobile applications.
Ryan is active in the WordPress community and contributes as often as possible. He loves helping new WordPress developers by giving presentations and answering questions at his local Meetup group.
When he’s not writing code, Ryan is typically found hanging out with his amazing wife, two hilarious kids, and big, shaggy golden-doodle named Blue.
With nearly a decade of experience in the UX field, Sarah brings her expertise of user-centered design, information architecture, and digital strategy to every design problem. She has designed for small and agile non-profits as well as major health care providers and multinational corporations.
Although Sarah grew up in Wisconsin, she spent four years living on the East Coast, in both New York City and Boston. There, she worked at a children’s bookstore where she had a knack for being empathetic to young readers’ interests, translating that into great book recommendations. When she wasn’t being a champion for the love of reading, you could find her at one of the many art museums—in particular, the Metropolitan Museum of Art.
After that, she moved to Portland, Oregon where she graduated from the Art Institute with a Design Research & Graphic Design BFA degree. She now resides in Phoenix, Arizona where she enjoys the sunshine and lack of rain, which was found in abundance in Portland. Living in many places gives Sarah a unique perspective for interaction design.
When not focusing on user-centered design interactions, you can find Sarah brewing beer, bowling, or being a Dungeon Master for her Dungeons & Dragons group. She embraces the badge of being a nerd as much as she embraces an empathetic style of design thinking.
Years ago, Scott started working with WordPress by promising his previous employer a website – without having the experience to fully back up that claim. As luck would have it, the WordPress community came through in helping this beginner succeed and launch his first website. It’s this very community that made Scott love working with WordPress and eventually led to a full-time development role.
Scott has spent most of the last 5+ years at various publishers and agencies as their only WordPress developer.
When his laptop is closed, Scott enjoys being a husband and father of two. If he’s not at home, he’s probably out running, mountain biking or sharing new music with friends.
Sudar has been programming for more than a decade and is a polyglot. He has written production code in more than half a dozen programming languages – and most of it was using Vim!
Sudar started his career as a web developer, working with various technologies and framework. He moved on to building distributed applications using MapReduce and other big data frameworks to process and mine huge amounts of data. Prior to joining 10up, Sudar worked at Yahoo Labs as a Research Engineer, where he analyzed user interaction data using machine learning techniques to better understand user behavior and interactions in web applications. His work resulted in increased conversions and improved user engagement.
Sudar first discovered WordPress in late 2005 while searching for a self hosted blogging platform for his migration away from Blogger. After tinkering with WordPress for his blog, he published his first WordPress plugin in late 2007 and has since continued to release more than 20 plugins with a total of nearly half a million downloads.
When he is not in front of a screen, Sudar enjoys reading and is a diehard fan of Isaac Asimov and Sir Arthur Conan Doyle. Other favorite pastimes include traveling, playing table tennis, tinkering with electronics and building small hobby robots.
Terry has been finding his home at the intersection of design and development for more than 10 years. He’s just as happy on the command line as he is creating a mockup in Sketchapp. His two pivotal moments in front of a computer came with the famous video, “Creating a weblog in 15 minutes” with Rails, and seeing WordPress for the first time (2.1). That first look at “Ella” sealed the deal with WordPress.
Terry has worked in health care and higher ed., and with a long list of freelance clients. Terry’s also active in the WordPress community—on the core UI team, and in the support forums and on IRC. He’s also actively trying to convert the entire publishing world to WordPress.
When he’s not working with WordPress, Terry is probably off on a walk with his wife and new baby, or working on his carpentry skills around the house. He lives just off Water Street in St. John’s, Newfoundland—the oldest street in North America.
Tyler first began programming in high school, and it quickly grew into a great love. He has worked on all types of WordPress sites—from simple marketing sites to large enterprise solutions. He loves to solve complex business problems with simple-to-understand code.
Tyler graduated from the University of South Florida with a degree in Management Information Systems. While learning Java in college, he taught himself WordPress and PHP, and began working on diverse pro bono projects. Before joining 10up, Tyler worked for various WordPress agencies as well as a medical device manufacturer where he built WordPress sites and led Salesforce development. He is passionate about security, usability, and performance in everything he creates and is excited to bring that passion to 10up.
When not coding, Tyler enjoys spending time with his family and teaching others about the power of programming.
Whitney has been working in online content management since 2005. After taking a course in multimedia journalism at her alma mater, the University of Kansas, she caught a fever. The only prescription was more Internet.
She spent the next six years working for news organizations in northeast Kansas and the Kansas City metropolitan area, covering a wide spectrum of topics including sports, art, government, politics, crime and weather, with a focus on community management and engagement.
During her journalism career, she was honored with awards from the Society of Professional Journalists, the Radio and Television Digital News Association (RTNDA Murrow Awards) and a 2008 Emmy Nomination from the Mid-America Chapter of the National Academy of Television Arts and Sciences.
In 2011, Whitney left journalism and found her groove as a software project manager. She has managed dozens of projects from ideation to completion on a variety of platforms, but WordPress has always been her one true love. Its flexibility and ease in managing and publishing content aligns with her passion for organization and good storytelling.
Outside of work, you’ll find Whitney playing outside, planning a travel adventure or engrossed in interior design projects. Mildred and Lita are her home office assistants, and they are both very good dogs.
Ali has been helping businesses build their brands since the late 1990s in roles like Account Manager, Creative Director, Copywriter, Producer, and Content Manager. She’s led cross-platform initiatives at large and small ad agencies for countless brands, among them Procter & Gamble, Moviefone, Atkins, and Humane Society of the United States. Her campaigns have been ranked in Jordan Whitney’s Program Rankings’ Top 10 Lead-Generating Spots and appeared on the Today Show and Good Morning America as most-loved Super Bowl Ads.
A technology enthusiast, she was ecstatic to be part of the creative team that helped launch Sprint’s earliest cutting-edge Internet endeavor: the banner ad. The experience inspired her to build her first website in 2002 with the help of iWeb and HTML for Dummies. While working as a Creative Director and Producer at a global integrated ad agency in Hollywood, CA in 2014, she got the itch to dive even further into the digital side of things and became certified in front-end development and web design, which quickly steered her in the direction of WordPress. She was immediately obsessed.
Before joining the 10up team, she spent two years at a content-provider startup in the Sacramento area as a Chief Content Manager, strategizing and building its web presence from the ground up. After building eight WordPress sites—as well as creating much of the content for the company and its clients, along with establishing and integrating accompanying social media efforts—she knew she had found career nirvana.
A lover of learning, she spends much of her free time taking online courses, most recently honing her skills in PHP and UX. But to ensure she doesn’t actually become fused to her keyboard, she spends a good amount of time hiking in the Sierras with her dog, playing in Tahoe, watching movies, and complaining about how long she needs to wait for the next Game of Thrones season.
Amr has been in love with computers for as long as he can remember. His first foray into development involved creating a website to rehost flash games (allowing him and his friends to circumvent the school filter).
At Penn State, while pursuing a degree in Information Sciences and Technologies, Amr and several friends began creating websites, primarily using WordPress. After they won angel investors in a business plan competition, they were able to create a Hackerspace: Innovatrix Labs. Their goal was based on reaching out to the community and getting everyone, especially children, involved in new technologies, as well as providing a community workshop and rapid prototyping lab.
From there, Amr moved to a large hosting provider where he supported their shared platform for a wide variety of sites. Within a year, he was promoted to the dedicated cloud hosting division. While there, the company began incorporating Amazon Web Service products, enabling Amr to earn his AWS Solutions Architect Associate Certificate. He has always been driven to learn and has used that to fuel both his professional life and his hobbies.
When he’s not in front of his computer working (or gaming), Amr can most often be found reading. He’s a huge fan of Steven Erikson and Brandon Sanderson. Otherwise, he enjoys watching sports and trying to win the affection of his cat.
Ayebare had a strong love for programming since university where he pursued a Bachelors in Information Technology and Computing from the University of Kyambogo. Having C++ fresh in memory from his university days, he designed a mock dynamic country train routing and scheduling system which won him an accolade in the local programming community.
His interest in programming stemmed from how fast the world was becoming a global village through IT and what opportunities it presented locally – he just had to join in! Initially designing websites using Joomla, he stumbled across WordPress while doing a research on other existing content management systems.
Before he knew it, he was checking under the hood and learning everything he could about WordPress and its underlying languages. He started freelancing, and in short order was hired by a leading WordPress plugin developing company serving a community of more than 200,000, providing technical support and writing integration patches for conflicts with commonly used plugins. He was soon entrusted to mentor new recruits, teaching them how to approach/quickly troubleshoot issues encountered by clients, writing the blue print and methodology for handling common support issues, all while handling 3rd tier stubborn bugs.
Spending more than 8 hours every day writing and studying code, Ayebare takes time off to play competitive tennis or hit the track. In a country where putting food on the table from “working online” is a rarity, he spends quite some time voluntarily tutoring youths that come to him seeking to start out on their own professional programming journey.
Brandi began working in the digital marketing world in 2005. After completing her Bachelor’s Degree in Marketing at Southern Connecticut State University—graduating with honors—she was promptly promoted from an intern to a product marketing coordinator. Brandi participated in several usability improvement projects and quickly developed a passion for user-centric web design and development. In 2010, Brandi found her calling at a web development and digital marketing agency in Connecticut. It was there that she pursued her passion as a project manager.
Since then, Brandi has managed over 75 custom web design and development projects from ideation to completion utilizing several proprietary and open source platforms, including WordPress. Brandi has received awards and recognition from the Connecticut Art Directors Club, Graphic Design USA, and the Public Relations Society of America for her projects.
When Brandi isn’t geeking out over project requirements and timelines, she can be found dogsitting or managing social media presence for local bands. She also enjoys disc golfing, hiking, and backpacking in sunny northern Arizona.
Chancey’s first computer was a rummage sale Tomy Tutor (a rebranded TI-99 variant) without a tape drive. He learned the basics of Basic by typing programs over and over and over again on “terribly rubbery keys” because he couldn’t save them. Over the years, Chancey picked up some more useful languages and skills, along with a bunch of useless ones, many of which come in handy when building websites.
In 2007, Chancey became the seventh full-time member of the GigaOM team, after working with Om part-time for several years prior. He was their only tech guy for quite some time, so his responsibilities covered everything from front-end and back-end development, sysadmin, migration, design, support, analytics, and ad-ops – you name it, he’s had his hand in all of it at some point.
In his free time he likes to fix broken things, learn useful and fun (if useless) skills, and (weather permitting) get outside.
After high school, Colin took a nontraditional route and went out to explore the world. During this time, he restored a muscle car, spent a winter as a ski bum, started a rock band, and then sold everything to hitchhike across the United States. After stopping for a spell in Missoula, MT and wondering what was next, a friend peaked his interest in the idea of working with computers.
The idea of “computers” led Colin to discover his passion at the intersection of technology and publishing. Since then, he has art directed magazines, worked as a designer in print shops, and ran a photography and videography business. During the last ten years, he has focused on helping clients tell their stories on the web with open source software.
In both an agency setting and during his seven years of freelance, Colin helped clients succeed with award-winning UX design, development, SEO, and systems administration. He has been invited to speak at web conferences, focusing on explaining difficult technology concepts simply.
Colin comes to 10up as a web strategist, leveraging his diverse experience. Colin’s goal is to help clients use the latest technology to grow their business while keeping it as functional, accessible, and user-friendly as possible.
Colin spends his free time taking online college classes, foisting exotic board games on his wife and two sons, producing music, and getting outdoors to ski, backpack, bike, and raft with his family around his home in rural Western Colorado.
His full name is actually Dandreb John Bitanghol but he goes by the name Dreb Bits on the web to save a couple of bytes and to easily register in peoples memory. He hails from the countryside of the sunny Philippines.
After college, he went straight into the wild world of freelancing as a web designer and developer for websites powered by WordPress. Prior to joining 10up, he was one of the top rated freelance contractors in Upwork, formerly known as oDesk. Helping clients build simple, unified, and goal-oriented websites led him to start a few self-initiated projects, which he published to the WordPress plugin repository. Wanting to connect with local freelancers creating things with WordPress, he founded a small, local community of WordPress developers and evangelists.
When he’s not plugging away with WordPress, Dreb likes taking photos, camping, almost anything outdoors, and fantasizing about travel.
After graduating Magna Cum Laude from Atma Jaya Yogyakarta University with his Bachelor Degree in Informatics Techniques, Ivan spent the last 11 years developing web applications. Most of his career has been spent working in digital agencies.
Ivan loves to explore new technologies—like Docker, Kubernetes, Google Data Studio, and ReactJS. He fell in love with WordPress in 2007. Since then, he has been a major contributor to Jetpack and WordPress Core. Ivan is very active in his local WordPress community and acted as an organizer at WordCamp Denpasar 2016.
When away from the keyboard, Ivan loves to spend time with his family watching movies, trying out new food, and traveling.
Jeremy started building websites in 2009 with a simple XHTML and CSS brochure site. In 2010, he discovered WordPress and fell in love with its ease and flexibility. He quickly delved further into WordPress to create websites for local clients ranging from churches to state representatives.
Until 2012, Jeremy worked with WordPress mostly as a self-taught hobby, but he found such enjoyment in it that he was eager to pursue a full-time career in the WordPress world. As someone who is always looking to learn more and use what he learns to help others, he found working in the WordPress community to be both fun and fulfilling.
As a professional developer, he has continued learning and growing in both WordPress and best development practices. He continues to be involved in the WordPress community both inside and outside of work, regularly attending Meetups and WordCamps in and around the Philadelphia area. He has also contributed to WordPress core, the WordPress REST API, and WP CLI.
When he’s not behind a computer, Jeremy loves to spend time with his wife and children. He enjoys participating in his Church and plays Ultimate Frisbee each week. He also has a passion for cooking, baking, grilling, photography, and nature. In his spare time, Jeremy likes to build furniture and make projects with a Raspberry Pi.
Keith’s journey to the world of project management began with late nights in the studio at WCVF-FM, the college radio station at SUNY Fredonia, where he worked as program director. During these early days, Keith discovered the importance of good management and the art of storytelling. Nearly a decade later, he continues to be passionate about connecting content creators with the rest of the world. This is why he loves WordPress: it’s a unique communication platform that allows stories to be told and voices to be heard.
After graduating from SUNY Fredonia, Keith moved to New York City, where he worked for CBS Local, managing 100+ WordPress websites for CBS owned and operated TV/Radio stations around the country. In 2013, he joined Fusion Media Network as a product manager and launched Fusion’s inaugural website. Later, he oversaw the company’s migration from a proprietary CMS to WordPress and was instrumental in developing custom publishing tools for the editorial team during his time there.
Keith has a passion for hiking, biking, backpacking, and all things outdoors. He enjoys exploring the diverse landscape, food carts, and craft beer of the Pacific Northwest and is a big supporter of the Portland Timbers. Keith grew up in Buffalo, NY and by nature is also a diehard Buffalo Bills fan who emphatically professes “this will be our year!” at the start of every season.
Kiera has a diploma in Computer Engineering Technology, with honors from Seneca College. In 2005, she acquired an IT support and ISP business where she grew the company from three to eleven employees. Since selling her business in 2012, she has been a freelance software developer and a part-time college instructor, building custom software solutions and WordPress solutions as well as teaching students web design and WordPress.
Discovering WordPress in 2007, as an administrator, Kiera has been building on it ever since. She frequents WordCamps and has spoken at the events several times on multiple topics. She has built WordPress plugins and themes for a wide variety of purposes including teaching, business intelligence, and automation.
When not coding, you will find Kiera at the dojo learning Karate, photographing the world, and hanging out with friends. She also has interests in cooking and practicing sign language.
Kyle’s first experience with programming involved playing with HyperCard in the elementary school computer lab. When the World Wide Web rolled around a few years later, many of the fundamentals were already familiar.
WordPress first popped up on Kyle’s radar in 2009, and it quickly became his tool of choice. Since then, Kyle has developed themes and plugins with a focus on performance, responsive design, and creative presentation of information. Today, Kyle thinks of himself as at the intersection of people and technology— “using technology to help people work together and accomplish the best of what’s possible”.
Prior to joining 10up, Kyle wore many hats for Grassroots Solutions, an organizing firm, where he learned the fundamentals of organizing people for action. Kyle picked up a fondness for flying kites while living in China in 2007, and is a sucker for Masterpiece Mystery on PBS.
Lauren’s passion for WordPress began when she discovered the intuitive interface for content publishing. The platform ultimately became her CMS of choice when she used it to tackle a bi-lingual site challenge with ease for a customer. She believes technology should always serve in support of strategy and loves helping customers define their requirements.
Lauren is passionate about digital marketing and analytics. As an Account Executive at Topsy, she managed public sector business, helping organizations gain valuable insight from social media data. She then joined Timshel, where she led enterprise technology implementations, site redesigns, and the onboarding of customers to their API-based digital engagement platform.
Over the past decade, Lauren has supported a broad range of organizations in the B2B, B2C, B2G and Social Impact sectors. Lauren joins 10up to work closely with regional clients and provide onsite support.
In addition to her work, Lauren is a passionate traveler with interest in new cultures and people. This has led her to visit over 15 countries over the past two years. She also enjoys hiking, camping, and Muay Thai, which makes her new home in Seattle the perfect basecamp for weekend explorations with her husband and two pups.
Liz is a proud graduate of Kansas State University where she majored in Mass Communications and Journalism with a concentration in Advertising. She also has a minor in Business, providing Liz with a solid foundation with which she has used to build her online career.
After graduation, Liz enthusiastically dove into the world of account management. She primarily worked with small businesses to grow their presence online through paid media. Switching gears a bit, Liz moved over to the agency side and has been able to dip her toes in a variety of channels such as email marketing, web, e-commerce, and social. She has had the opportunity to work with a diverse portfolio of clients and truly enjoys building relationships and playing an active role in achieving business goals.
Project management was a natural fit for Liz, known to be detail-oriented and process-driven. Liz is excited to continue to grow as a project manager and expand her knowledge of the ever-evolving digital world.
Outside of work, Liz can be found soaking up all that her hometown of Kansas City has to offer. Liz and her husband are passionate fans of the Kansas City Chiefs and Royals and try to catch every game they can. They also frequent the bowling alleys around town attempting to break their high scores.
Lucy became interested in computers during her early teenage years: the time where you couldn’t connect to the internet and speak on the phone simultaneously. Although she loved everything about technology, the field of art also piqued her interest, and it wasn’t until her early 20’s when she decided which direction to take.
After successfully completing her studies in filming and photography, Lucy decided to also study web development. She took her first job as a junior developer at a Belgian agency, where she learned alongside a team of experienced web engineers. She later moved on to work with a Spanish agency as a web developer for 7 years. There she got involved in several high profile projects for well known clients. It was during that time that Lucy also became familiar with WordPress: falling in love with the CMS and the amazing community behind it.
Today, Lucy is an active member in the WordPress community. She strongly believes that contributing to the platform is the best way to keep the open source project alive, and that consistent involvement is one of the best ways to continue learning and staying apprised of the latest WordPress updates. To date, Lucy has released a few plugins on the WordPress repository, organizes a local meetup in Valencia, Spain, and occasionally helps out in the WordPress forums.
When she’s not coding, Lucy spends most of her time with her husband and daughter. She also likes cooking, watching Netflix, and loves running to clear her mind.
Marco Pereirinha received a Master’s in Information Management from Aveiro University, Portugal. While obtaining his degree, he was responsible for the digital department of his family’s advertisement company. For 15 years, he led a team of designers, copywriters, and developers, as well as dealt with clients and suppliers. It was during this period that Pereirinha’s CMS was born—a not-so-open-source project. But, all the duties of running a department didn’t leave him much time to keep this project evolving. In the late ’00s, he reached the breaking point, and his professional path started to change: WordPress appeared as a natural solution and embracing the open source movement was a gained bonus.
After setting up the kickoff of WordPress Porto Community back in 2012, Marco became a co-organizer of WordCamp Porto 2013 and 2016 and gave a talk at WordCamp Lisbon 2015. He is also an active member of the Portuguese community, not only as a frequent speaker at local meetups, but also as a support provider at WordPress forums. On Marco’s WordPress you’ll find some plugins Marco has released and maintains.
Outside of the coding world, what he really loves is to walk Lucas — the family dog — with his little daughter and have a loud laugh with his family and friends. He also enjoys live music and likes to freeze moments with his camera. He lives in a quiet village near Porto, in the charming North part of Portugal.
Mario has been using computers since pretty much forever, always eager to learn something new. When he was 14 years old, he wrangled a copy of Photoshop 4: this was the first step along a road that would lead him to learn the basics of Graphic Design, Web Design, Architectural Design, and finally, Web Development.
After leaving college while pursuing Architecture, Mario sought a new career path, and turned to his old passion: web development. He released his first plugin, WP-SexyLightbox, as well as two free WordPress themes: BlueMasters and Celeste. After a short time as a freelancer, his WordPress chops landed him his first job at a development company in Mexico, where he quickly became a team leader, and was relocated to the United States.
When he’s not working with WordPress, Mario enjoys playing guitar and visiting a local climbing gym.
Ritesh holds a Bachelor’s of Computer Science and a Master’s of Information Technology from DA-IICT, one of India’s most reputed universities. His interest in computers began as a child, but it wasn’t until undergraduate school that he started playing with HTML and CSS. It was then that he began to take web development more seriously and decided to make a career out of it.
At the beginning of his career, Ritesh developed websites in core PHP. Over time, he transitioned into WordPress. In the last three years, he has dived deep into the world of WordPress, building and maintaining themes and plugins.
When Ritesh is not working with WordPress, he enjoys computer games, swimming, watching TV series and movies, and going on trips to explore nature.
Robert first used WordPress to develop a client website with version 3.0. Since that time he has built WordPress sites for several companies, most of which include e-commerce functionality. He has created plugins for providing CRM (customer relationship management), inbound marketing, and conversion tracking functionality in WordPress, but the terms of his business arrangements prevented him from releasing them publicly. Robert helped develop a workshop for persons new to WordPress called “Learn to Use WordPress in a Day” and assisted in presenting the workshop a few times through the Portland WordPress Meetup, as well as at WordCamp Portland 2015.
In his off-duty time, Robert continues to be the behind-the-scenes business/marketing/technology person for his wife’s hypnosis related businesses. When he’s not focused on computer technologies, he regularly hangs out with his seven grandchildren, spends time learning about the nature of consciousness, the relationship between mind and brain, ontology, and quantum mechanics.
As an English major and armchair linguist, Ruth didn’t anticipate working in the tech industry. However, her first tech job at a healthcare software company opened her up to the possibilities that weren’t so far from linguistics after all. In wanting to better understand the tool, she learned some rudimentary skills from W3Schools and started inspecting code. Turns out, data and morphemes were pretty similar: the smallest bits held meaning, and the joy was in discovering that meaning.
She advanced her career into digital project management at Clockwork. Always looking to learn something new and be challenged, Ruth led a team to create and define an analytics practice during her tenure there and helped shape the project management process through her peer leadership.
The progression to web strategy at 10up was a natural one, as Ruth particularly enjoys the beginning of a project—and not just because it’s new and shiny. It’s at this stage that defining the business objectives and goals, and identifying project strategies, are critical to ensuring project success.
Ruth recharges by reading or writing in the evening and enjoys long-distance running and biking when the time allows. She, her husband, and busy toddler enjoy exploring state parks, making music, or hosting board game nights with friends.
Ryan has been leading digital strategies and projects as a consultant and entrepreneur for over 10 years. During his time as a consultant and member of agency teams, he has managed projects for New York Times Best-Selling Authors as well as big-name companies like NBCUniversal.
After pursuing degrees in Philosophy, Organizational Communication and Logic, and ancient languages, Ryan spent several years as a programming manager in non-profit organizations—but something was always missing. Ryan shifted to offering full-service digital solutions as an entrepreneur and consultant. He fell in love with client management; Ryan was hooked.
Known as a creative swiss-army knife, Ryan’s knowledge of markup languages, design best practices, UX, and digital marketing makes him a linchpin in the digital project arena. Working in both Agile & waterfall project flows, his experience in CMS technologies includes .NET, Magento, ExpressionEngine, Drupal, Umbraco…but his all-time favorite tool is WordPress.
When not managing projects at 10up, geeking out to WordPress, or leading clients through successful projects, Ryan, his wife, and two kids enjoy the southern California sun, local eats, and attractions.
Sajjad graduated with distinction from Comsats Institute of Information Technology Islamabad (Pakistan) as a Computer Engineer in 2007 and began his career as a Junior System Administrator. Since then, Sajjad has won several performance awards and has held many different roles. He finds enjoyment in catching malicious attacks and spamming activity and has great hands on experience in virtualization technologies.
Sajjad considers himself a calculated risk-taker. While holding numerous positions and a wide range of responsibilities can be demanding, Sajjad has never let go of his passion for technology and willingness to learn new things in modern cloud technologies. He enjoys helping WordPress customers with plug-ins, themes, customizations, and integrations.
When he is not working, Sajjad loves to travel and explore nature with his wife and daughter. Mountaineering and trekking are his passion. He likes to spend hot summer days in a cool, peaceful place enjoying delicious food with his family.
After completing his education in Computer Engineering in 2008, Shakir began his career as an internee in the web-hosting industry. Due to his quick learning abilities, he was promoted to a Level-II Technical Support Representative within just a few months, and he spent the last eight years working as both a Systems Administrator and Support Engineer for various web hosting organizations.
A problem solver at heart, Shakir is passionate about accepting new opportunities to expand his knowledge, implementing solutions for clients’ toughest challenges, and resolving programming related needs in WordPress. He has engineered several applications that are currently used in various laboratories and medical clinics throughout his home city in Pakistan.
When Shakir’s not working, you can find him making or repairing small electronic items or spending quality time with his two kids.
Before joining 10up, Tyrel spent 3 years as WordPress consultant; hand coding projects from internal tools for global companies to websites for local schools and non-profits.
Tyrel also volunteers with the local tech/open source community. He’s a core team member of the Utah Open Source Foundation, which supports local meetups and organizes the Open West Conference. Tyrel also organized UtahWP, which helps WordPress groups in Utah get on their feet, and is Lead Organizer of the Salt Lake City chapter of UtahWP. He’s also contributed a few patches to WordPress core, alongside patches for popular plugins like WooCommerce and BuddyPress.
When Tyrel isn’t online, he can be found hanging out with his wife, two boys, and their dogs; or volunteering with local dog rescues and animal shelters.
Alex holds a Bachelor of Business Administration in Finance and Marketing from the University of Wisconsin – Milwaukee. His experience includes customer service, sales management, and office administration. Born and raised in Wisconsin, he attributes his interest in computers and technology to his father who works as an electrical engineer.
Alex began his career by applying his skills in the wireless industry. He led multiple sales teams to success with his keen focus on metrics and modeling. Alex most recently melded his interest in fiscal management and technology by designing and implementing a purchasing and inventory system that dramatically reduced costs and improved tracking. Alex is now using his experience to find operational efficiencies and work with a diverse team as the Resource Coordinator for 10up!
When he is not working, you’ll most likely find Alex riding his bike, playing disc golf with friends, sampling the best cheese, brats, and brews that old Milwaukee has to offer, and cheering on the world famous Green Bay Packers.
Alicia graduated with honors from the University of South Florida with a degree in Professional Writing, Rhetoric, and Technology. After graduation, she joined a small web design and SEO company in Clearwater, FL, working her way up through the roles of Social Media Manager and Content Director. It was during this time that she worked more closely with WordPress sites and gain a better understanding and appreciation for creating engaging websites for clients.
Ready for a new adventure, Alicia is excited to put her experience managing multiple projects and operational responsibilities to use as 10up’s Accounts Operations Manager.
Being married to the military, Alicia has moving down to a science and loves that she can take her job with her to each new duty station. On the weekends, you can find her at the beach or a local bookstore, enjoying small town life in Georgia.
Christine holds a Bachelor of Business Administration in Marketing and a minor in English from North Georgia College & State University. Her experience includes customer relations, sales, and office administration. Christine comes to 10up from Fox Sports South as a Client Services Coordinator in the Advertising Sales department.
Growing up in a small mountain town in Georgia made the Internet Christine’s gateway to the rest of the world. What began as Internet fanaticism at an early age eventually yielded Computer Science courses in college, where she accumulated a basic and broad understanding of web design and engineering.
When she’s not behind a computer, Christine spends her time in the kitchen baking, fly fishing on the river, stopping in every antique store she lays eyes on, and – perhaps ironically – using snail mail to keep in touch with friends. She married into the military which takes her all over the country with each new duty station they are assigned. She loves being an Army wife, which has made her a champion mover.
While Tim is a professional number cruncher by education and trade (BA in Business Administration – Finance from the University of St. Thomas), he has an eclectic background that goes beyond the numbers. Moving from one of the largest banks in the US to a small Minneapolis-based software company hellbent on exponential growth, he found a niche in the tech industry and thoroughly enjoyed making a large impact through Accounting. After getting the company right in the books, he turned his focus and direction to Human Resources. He played a part in helping the company grow from 250 employees up to 500 across four office locations. Tim is now joining the 10up crew to help on the hiring front, ensuring 10up continues to be a haven for technical excellence.
Louisiana-born and Minnesota-raised, Tim is a combination of Southern Hospitality and “Minnesota Nice.” The eternal optimist who always has a smile on his face; he does his best to light up people’s day. Tim has a need to explore and try new things, making his hobbies quite varied—but his flavors as of late have been: wrenching on his motorcycle cafe racer project, woodworking, pushing heavy inanimate objects at the gym, traveling to new cities/countries, and attempting to learn to play the guitar.
At his core though, Tim is a foodie. He loves to cook for others and loves to check out new restaurants. Just don’t give him peanut butter or olives (ew). The way to his heart is feeding him food. Or being food. Preferably mac and cheese.
Veronica graduated with a Bachelor of Science degree from Missouri State University. Over the years, she has honed her skills with Fortune 500 companies such as PwC (PricewaterhouseCoopers) and Sprint Corporation. Her diverse industry experience spans corporate, non-profit, construction and government sectors.
Taking a forward-thinking and problem-solving approach, Veronica has used her skills to develop processes and procedures to increase organizational efficiencies resulting in decreased costs, increased revenue and profits. Prior to joining 10up, Veronica’s financial management responsibilities included managing $300 million in annual revenues, $10 million annual expense budgets and complex, multi-location sales commission administration.
Veronica is a wife, mom, room smile facilitator, coffee connoisseur and numbers extraordinaire. She lives in gulf coastal Alabama with her husband, Alfred, and enjoys sharing in bible ministry, as well as spending time with her children, family and friends.