Web Strategist

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Responsibilities

  • Communicate with prospective clients via calls, video conferencing, and in-person sessions to understand goals and work with clients to define strategic and tactical plans aligned to their needs and 10up strengths.
  • Write, edit, revise, and complete compelling emails, proposals, and other documents to help prospective and current clients understand projects and related decisions.
  • Negotiate client goals, constraints, and 10up resourcing and delivery standards to create detailed contracts, proposals, and project plans that set us and our clients up for success.
  • Support and grow client relationships via regular check-ins with client and production teams; complete all related deliverables necessary to ensure outstanding client service in a timely and insightful manner.
  • Maintain accurate, timely, and detailed documentation for deals, client relationships, and projects.
  • Successfully manage and grow relationships with partners in hosting, technology, and related areas.

Requirements

  • Outstanding written communication.
  • Outstanding verbal communication.
  • Desire and interest in helping potential and current clients move from idea to production by matching their goals to 10up expertise.
  • Willingness to take initiative and help with a variety of unique and varied tasks.
  • Experience with web projects.
  • Knowledge of, and passion for, WordPress specifically, and open source software more broadly.
  • Knowledge of, and passion for, online publishing and digital media.

Nice to have

  • Some level of PHP and WordPress experience.
  • Familiarity with MS Office, Google Docs, Apple Pages, Apple Keynote, and Basecamp.
  • Remote working experience appreciated.

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