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Be a part of something great
- Communicate with prospective clients via calls, video conferencing, and in-person sessions to understand goals and work with clients to define strategic and tactical plans aligned to their needs and 10up strengths.
- Write, edit, revise, and complete compelling emails, proposals, and other documents to help prospective and current clients understand projects and related decisions.
- Negotiate client goals, constraints, and 10up resourcing and delivery standards to create detailed contracts, proposals, and project plans that set us and our clients up for success.
- Support and grow client relationships via regular check-ins with client and production teams; complete all related deliverables necessary to ensure outstanding client service in a timely and insightful manner.
- Maintain accurate, timely, and detailed documentation for deals, client relationships, and projects.
- Successfully manage and grow relationships with partners in hosting, technology, and related areas.
- Outstanding written communication.
- Outstanding verbal communication.
- Desire and interest in helping potential and current clients move from idea to production by matching their goals to 10up expertise.
- Willingness to take initiative and help with a variety of unique and varied tasks.
- Experience with web projects.
- Knowledge of, and passion for, WordPress specifically, and open source software more broadly.
- Knowledge of, and passion for, online publishing and digital media.
Nice to have
- Some level of PHP and WordPress experience.
- Familiarity with MS Office, Google Docs, Apple Pages, Apple Keynote, and Basecamp.
- Remote working experience appreciated.